Leasing Consultant

GOEBEL FIXTURE COMPANY; Olympic Woods (NC); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive compensation

Paid vacation and holidays

Medical, dental, vision coverage

Disability coverage

Job summary

Carter-Haston is seeking a full-time Leasing Associate to manage day-to-day leasing operations at our Charlotte community. You will conduct tours, explain features, and guide applicants through the leasing process while delivering strong customer service.

Ideal candidates have 6 months to 12 months of leasing or related sales experience, are proficient with MS Office, and can work weekends. A focus on resident relations and community marketing helps drive occupancy and satisfaction.

Qualifications

• Six months to one year experience in Property Management Leasing and Sales or related customer service.
• Ability to meet and exceed sales goals.
• Proficient in Microsoft Office Suite (Word/Excel/OneDrive).
• Willingness to work weekends and holidays if applicable.

Responsibilities

• Complete day-to-day leasing operations and related tasks for the assigned community.
• Conduct tours and provide information to generate new leases.
• Develop and execute marketing strategies including outreach and social media.
• Maintain resident files, process applications and background checks, and prepare leases.
• Follow up with prospects by phone and email to close deals.
• Provide outstanding customer service to residents, prospects, vendors, and visitors.
• Monitor market trends and compare local rental rates and promotions.

Skills

Customer service

Sales ability

Communication skills

Tools

Microsoft Office Suite

Job description

• Location 1001 Stonecliff Rd,Charlotte, NC, 28278,United States
• Base Pay $18.00 - $20.00 / Hour
• Other Compensation Additional bonus opportunities
• Job Category Leasing, Onsite
• Employee Type Full Time

Employment Philosophy

Carter-Haston places the highest emphasis on our culture of taking care of people. Our culture begins with a commitment to care for each other and is the foundation for developing positive relationships. We believe our success has been built upon our responsiveness to these relationships and our ability to act upon them with integrity. To help guide us towards this goal, all members of Carter-Haston team follow a management approach rooted in the core principles of the 5 Basics and 5 Ps, ensuring excellence in property management.

The 5 Basics

• Community Appearance
• Intentional Presentation
• Exceptional Homes
• Resident Satisfaction

The 5 Ps

• Personality
• Purpose
• Passion
• Preparation

Carter-Haston is an Equal Opportunity Employer and a Drug Free Workplace and complies with ADA regulations as applicable.

Responsibilities

• Complete the day-to-day transactions and tasks related to the operation of your assigned community, execute all aspects of the leasing process, and assist with resident relations in accordance with company policies and Fair Housing Laws
• Conduct community and apartment tours that result in new leases by highlighting features and providing information on the community and surrounding neighborhood
• Assists in developing and executing comprehensive marketing strategies for the community, encompassing neighborhood/employer outreach plans, social media, digital marketing review, online reputation building, resident event coordination, and community engagement initiatives to foster a strong sense of community and increase visibility
• Maintain organization of resident files; process applications, credit screenings, and criminal background checks; and prepare lease agreements and renewals
• Consistently follow up with prospective residents to finalize decisions and ensure customer satisfaction via phone call and email
• Provide outstanding customer service to all residents, prospects, vendors, and other community members including greeting everyone that enters the lobby of the community
• Promote resident satisfaction and retention by following established industry standards and company policies such as ensuring maintenance requests have been completed promptly and accurately and responding quickly to resident concerns or questions
• Familiarize yourself with current industry trends by conducting market surveys of local competitor rental rates, concessions, and specials

Requirements

Qualifications

• Six months to one year experience in Property Management Leasing and Sales and/or Relatable Customer Service/Sales Role
• Ability to meet and exceed sales goals
• Proficient in Microsoft Office Suite (Word/Excel/OneDrive)
• Willingness to work weekends and holidays if applicable
• Exceptional customer service and communication (verbal and written) skills
• Reliable transportation

Summary

Benefits Overview

Carter-Haston believes our employees are our most valuable asset and are essential to our continued success. This is why we proudly offer a comprehensive and valuable benefits package designed to fit the needs of our employees and their families.

We offer eligible associates the following:

• Competitive Compensation
• Paid Vacation, Sick Days, Holidays and Floating Holidays
• Medical, Dental, Vision and Disability Coverage