Leasing Consultant

LYND; Pittsburgh (Allegheny County); On-site; USD 32,000 - 46,000; Full time

Job summary

Lynd Management Group in Pittsburgh is seeking a Leasing Consultant to guide prospective residents through the affordable housing process—from inquiry to move-in—and manage the documentation for compliance. This role blends sales and customer service with detailed file maintenance and program requirements.

Ideal candidates will have 1–3 years in leasing or related fields, familiarity with LIHTC/HUD programs, and the ability to clearly explain complex application details while delivering strong

Qualifications

• 1–3 years of leasing, sales, hospitality, or customer service experience.
• Experience with LIHTC, HOME, HUD, Project-Based Section 8, or other affordable housing program.
• Ability to explain detailed application requirements clearly and respectfully.

Responsibilities

• Respond promptly to inquiries via phone, email, internet, and in person.
• Explain income restrictions, rental criteria, and application requirements.
• Schedule and conduct property and apartment tours.
• Process applications, leases, deposits, and move-in paperwork.
• Maintain accurate applicant and resident files and compliance records.
• Follow up with prospects to convert qualified applicants into residents.

Skills

Sales

Customer Service

Communication

Organization

Education

High School Diploma or GED

Job description

Create Connections. Support Compliance. Help Residents Find Home.

Lynd Management Group is seeking a detail-oriented Leasing Consultant to guide prospective residents through the affordable housing application and leasing process - from their first inquiry and property tour to qualification, approval, and move-in.

This position combines sales and customer service with affordable housing compliance and detailed documentation.

Why Join Lynd?

For more than 40 years, Lynd has brought an ownership-focused perspective to multifamily property management. Our core values guide how we serve our residents, employees, clients, and properties.

Service: Facilitating actions for the betterment of others.

Balance: Achieving a healthy balance in life through wellness and relationships.

Teamwork: Working together to help each other reach our fullest potential.

Pride: An honest, ethical, and integrity-based workforce.

What You’ll Do

• Respond promptly to telephone, email, internet, and in-person inquiries.
• Explain the property's income restrictions, rental criteria, and application requirements.
• Schedule and conduct property and apartment tours.
• Communicate the property's features, amenities, and value.
• Process applications, screening documents, leases, deposits, and move-in paperwork.
• Collect required income, asset, household, and eligibility documentation.
• Assist with initial certifications, recertifications, and required notices.
• Maintain accurate applicant, resident, waiting list, and compliance records.
• Follow up consistently with prospects and help convert qualified applicants into residents.
• Walk apartments before move-in to confirm they are ready.
• Assist with preparing resident files for audits and compliance reviews.
• Correct file deficiencies and provide requested documentation promptly.
• Support marketing, outreach, resident retention, and lease-renewal activities.

What We’re Looking For

• A valid driver’s license is preferred.
• High school diploma or GED.
• One to three years of leasing, sales, hospitality, or customer service experience.
• Experience with LIHTC, HOME, HUD, Project-Based Section 8, or another affordable housing program.
• Experience collecting eligibility documentation and maintaining resident files.
• Ability to explain detailed application requirements clearly and respectfully.
• Strong sales, customer service, communication, and organizational skills. (truncated for brevity)