Leasing Consultant

LYND; Willow Springs (IL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life and disability insurance

Paid time off, holiday pay, and a生日/b‑

Birthday paid day off

Employee Assistance Program

Apartment discount

Employee referral bonus program

401(k) plan with company match

Training and career-development

Job summary

Lynd Management Group, LLC is seeking an enthusiastic Leasing Consultant to guide prospective residents from initial inquiry through move-in. This sales-focused role rewards building rapport, scheduling tours, and closing leases while delivering a superior customer experience.

Responsibilities include processing applications, conducting property tours, and maintaining accurate records. Ideal candidates have 1–3 years in leasing or customer service and strong communication skills.

Qualifications

• Strong sales, persuasion and closing skills.
• Friendly, enthusiastic and professional customer service.
• Excellent communication, organization and problem-solving abilities.

Responsibilities

• Respond promptly to telephone, email, internet, and in-person inquiries.
• Build rapport with prospects and identify apartment preferences and needs.
• Schedule and conduct engaging property and apartment tours.
• Communicate the property's features, amenities, and value.
• Use professional sales and follow-up techniques to meet leasing goals.
• Process applications, screening documents, leases, deposits, and move-in paperwork.
• Maintain accurate guest cards and applicant and resident files.
• Walk apartments before move-in to confirm they are ready.
• Proactively contact residents regarding lease renewals.
• Build relationships with apartment locators and other referral sources.
• Complete market surveys and support marketing and outreach activities.
• Receive resident maintenance requests and follow up on completed service.
• Monitor the property's appearance and report safety or maintenance concerns.

Skills

Sales

Customer service

Communication

Organization

Problem-solving

Education

High school diploma or GED

Tools

RealPage OneSite

Job description

Create Connections. Close Leases. Help Residents Find Home. Lynd Management Group is seeking an enthusiastic Leasing Consultant to guide prospective residents through the leasing journey - from their first inquiry and property tour to application approval and move-in.

This sales-focused position is ideal for someone who enjoys meeting new people, achieving goals, and creating an exceptional customer experience.

Why Join Lynd?

For more than 40 years, Lynd has brought an ownership-focused perspective to multifamily property management. Our core values guide how we serve our residents, employees, clients, and properties.

Service: Facilitating actions for the betterment of others.

Balance: Achieving a healthy balance in life through wellness and relationships.

Teamwork: Working together to help each other reach our fullest potential.

Pride: An honest, ethical, and integrity-based workforce.

What You'll Do

• Respond promptly to telephone, email, internet, and in-person inquiries.
• Build rapport with prospects and identify their apartment preferences and needs.
• Schedule and conduct engaging property and apartment tours.
• Communicate the property's features, amenities, and value.
• Use professional sales and follow-up techniques to meet leasing goals.
• Process applications, screening documents, leases, deposits, and move-in paperwork.
• Maintain accurate guest cards and applicant and resident files.
• Walk apartments before move-in to confirm they are ready.
• Proactively contact residents regarding lease renewals.
• Build relationships with apartment locators and other referral sources.
• Complete market surveys and support marketing and outreach activities.
• Receive resident maintenance requests and follow up on completed service.
• Monitor the property's appearance and report safety or maintenance concerns.

What We're Looking For

• A valid driver’s license is preferred.
• High school diploma or GED.
• One to three years of leasing, sales, hospitality, or customer service experience.
• Strong sales, persuasion, and closing skills.
• Friendly, enthusiastic, and professional customer service.
• Strong communication, organization, and problem-solving skills.
• Ability to manage prospects, follow-up activities, appointments, and deadlines.
• Familiarity with Fair Housing requirements.
• Proficiency with Microsoft Office.
• RealPage OneSite experience preferred.
• Ability to use company technology, screening tools, and property management systems.
• Ability to walk the property, conduct tours, and visually inspect apartments.

Benefits

Eligible full-time employees may elect or participate in:

• Medical, dental, and vision insurance
• Life and disability insurance
• Paid time off, holiday pay, and a birthday paid day off
• Employee Assistance Program
• Apartment discount
• Employee referral bonus program
• 401(k) plan with company match
• Training and career-development opportunities

Benefits are subject to eligibility, enrollment requirements, applicable plan terms, and company policies.

Join the Lynd Team

If you are ready to connect with prospective residents, achieve leasing goals, and help people find a place to call home.

The complete job description, including all duties, responsibilities, schedule expectations, essential functions, and physical requirements, is attached to this posting.

Reasonable accommodations may be provided to qualified applicants and employees with disabilities to perform the essential functions of the position. Applicants who require an accommodation during the application or hiring process should contact Human Resources.

Lynd Management Group, LLC is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, marital status, or any other status protected by applicable federal, state, or local law.

Lynd Management Group, LLC participates in E-Verify and will provide the federal government with information from each employee's Form I-9 to confirm authorization to work in the United States.

Any offer of employment is contingent upon satisfactory completion of a background check and drug screening, as permitted by applicable law.