Leasing Consultant

WMFHA; Pittsburgh (Allegheny County); On-site; USD 17,000 - 30,000; Part time

Benefits offered by this job

Benefits package

Competitive pay

Job summary

MultiVersity Housing Partners seeks a Part-Time Leasing Professional in Pittsburgh to greet prospective residents, show apartments, and close leases. You will support marketing and tenant experience while maintaining accurate records and timely follow-up on requests.

The role requires strong customer service, sales drive, and communication skills, with experience in leasing software like OneSite or RealPage being a plus. Pittsburgh residency or relocation is expected.

Qualifications

• Minimum: High school diploma or equivalent.
• Preferred: Fair Housing training or coursework.
• Minimum: 1 year in customer service or sales or community experience.
• Residential leasing or property management experience preferred.

Responsibilities

• Greet potential residents and answer calls to book visits.
• Show and lease apartments, build value and close showings.
• Communicate specials and promotions to prospects.
• Process leases and qualify applicants; run background/credit checks.
• Assist with marketing ideas and resident events.
• Support general clerical tasks and accurate reporting.
• Collaborate with Leasing Manager on projects and reporting.

Skills

Customer service

Sales

Communication

Phone skills

English fluency

Time management

Multitasking

Relationship building

Detail-oriented

MS Word/Excel

OneSite

RealPage

Education

High school diploma

Fair Housing awareness

Tools

MS Word

MS Excel

OneSite

RealPage

Job description

MultiVersity Housing Partners is looking for a Part-Time Leasing Professional to join its Pittsburgh Portfolio.

Are you looking to join a dynamic team that is going to change the way that Property Acquisition and Management is performed in the Apartment industry? Do you have an entrepreneurial spirit and passion for the industry? If so, we have an opportunity for you. With competitive pay, a great bonus structure, and more we are seeking to add innovative and driven individuals that want to get involved and grow with us.

*Must live in Pittsburgh or willing to relocate to Pittsburgh.

Major responsibilities consist of:

1)Leasing

• a.Greet potential residents
• b.Answer calls and persuade potential residents to visit the property
• c.Show and lease apartments by building value into what the Company offers
• d.Successfully close on showings
• e.Communicate specials and promotions
• f.Address and resolve questions/concerns in a timely manner
• g.Pursue leads
• h.Achieve goals
• i.Process leases
• i.Qualify applicants
• 1.Process criminal background checks on prospective residents
• 2.Process credit checks on guarantors
• ii.Properly execute the lease
• iii.Prepare lease packages and lease renewal packages

2)Marketing

• a.Research new marketing avenues
• b.Recommend marketing concepts to the Property Manager
• c.May implement approved marketing techniques/programs
• d.May create price sheets
• e.Plan and organize resident events and parties

3.) Tenant Experience

• f.Greet existing residents
• g.Answer incoming calls
• h.Discover resident needs, wants, and fit
• i.Timely follow-up and follow through on resident needs
• i.Input service requests
• ii.Follow-up on trash, housekeeping, roommate issues, pet registration, etc.
• j.Build rapport with residents
• k.Create hospitality and a sense of belonging in a professional atmosphere
• l.Complete guest cards and send thank-you notes

4)General Clerical

• a.File information
• b.Prepare correspondence
• c.Copy information
• d.Generate mailings

4)Accurate Reporting

• a.Collect checks and monies owed

5)Physical Plant

• a.Inspect grounds
• b.Assist move out/move-in in
• c.Assist with the inspection of units, as needed

6)Projects

• a.May complete projects as directed by the Leasing Manager or Property Manager

MINIMUM AND PREFERRED QUALIFICATIONS

-EDUCATION

• Minimum:
• High school diploma or equivalent
• Preferred:
• Participation in Fair Housing classes and practice of acquired information

-EXPERIENCE

• Minimum:
• One (1) year of customer service, sales, or community experience.
• Preferred:
• Residential Assistant experience; Property Management leasing experience; and proven sales or restaurant experience.Related coursework is also preferred.

Industry Experience Required:

• Industry Experience Preferred:
• Property Management leasing experience

-SKILLS AND ABILITIES

• Minimum:
• oBasic MS Word and MS Excel skills
• oAbility to learn in-house systems (i.e. OneSite, etc.)
• oEnthusiastic, self-starter
• oConvincing and persuasive sales skills
• oGoal-oriented and highly motivated
• oExcellent customer service skills
• oAbility to build and maintain relationships with others
• oExemplary telephone skills
• oClear and concise written and verbal communication skills in the English language
• oArticulate and persuasive
• oStrong sense of organization
• oDetail-oriented
• oAbility to multi-task with little direction
• oExcellent time management skills
• oAbility to prioritize, control, and follow through on job responsibilities
• oAbility to thrive in a fast-paced,evolving environment
• oAbility to work with confidential information
• oAbility to gain an understanding of Fair Housing and appropriately transfer such knowledge to the role
• oAbility to keep the areas around the office and amenity areas free of trash and other debris
• oAbility to read general correspondence in the English language
• oMath skills including working with decimals, multiplication, fractions, and division
• oAbility to read ledgers
• Preferred:
• Prior Realpage software experience, is a plus
• Entrepreneurial creativity
• An understanding of marketing techniques

PHYSICAL REQUIREMENTS

• Ability to sit for long periods of time
• Ability to use hands and fingers
• Ability to think, concentrate, and communicate
• Ability to speak, see, and hear
• Ability to reach, bend, stoop, push, and pull
• Ability to lift up to 25 pounds
• Ability to walk and climb stairs

WORK ENVIRONMENT(List standard conditions and any applicable hazards.)

The work is conducted in a temperature controlled office environment with moderate noise levels.However, outside marketing may constitute up to 20% of this employee’s time.

This job description is not inclusive and may change with or without notice.

MultiVersity Housing Partners offers very competitive pay commensurate with background and responsibilities plus a benefits and perks package that supports career engagement, growth, good health and connection with teammates and our communities.

EOE (MultiVersity Housing Partners is an Equal Opportunity Employer)