LEASING AGENT

Princeton Management; Mount Pleasant (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

401(k) and 401(k) Roth

Paid Holidays and PTO Time

Life insurance and AD&D

AFLAC

Flexible Spending Accounts

Training and professional development

Job summary

Princeton Management, a leading property management company in Mount Pleasant, MI, seeks a Leasing/Administrative Assistant with strong customer service and leasing skills for a student apartment community. The role requires weekend availability, including Saturdays, and offers a chance to contribute to high occupancy and resident satisfaction.

As a Leasing Agent, you will attract prospects, maintain accurate records, coordinate administrative tasks, and support resident retention while

Qualifications

• Minimum 2 years on-site as a Leasing Consultant or Assistant Community Manager.
• Strong communication and interpersonal skills.
• Willingness to work Saturdays and flexible weekdays.

Responsibilities

• Lease properties to maximize occupancy and revenue.
• Maintain accurate resident and financial records (rent rolls, move-ins/outs).
• Coordinate administrative tasks and paperwork in a timely manner.
• Handle vendor communications and scheduling for repairs and services.
• Deliver exceptional customer service to residents and prospects.
• Assist in training and supervising staff as needed.

Skills

Customer service

Leasing

Communication skills

Organizational skills

Teamwork

Education

High school diploma

Real estate / property management certification

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Property management software

Job description

Description

Leading Property Management company seeks to hire a Leasing/Administrative assistant with customer service and leasing skills for a beautiful successful Student Apartment Community located in Mount Pleasant MI. This rewarding position requires you to work Saturdays and has open flexible days in the middle of the week.

As a Leasing Agent, you will play a crucial role in attracting potential residents, ensuring high occupancy rates, and providing exceptional customer service. If you are a motivated individual with excellent communication skills and a passion for real estate, we invite you to apply.

Assisting With Financial:

• Demonstrate ability to understand financial goals, operate asset in owners’ best interest in accordance with Policies & Procedures Manual.
• Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.).
• Helps prepare annual budgets and income projections in a timely and accurate manner.
• Assists in ensuring that all rents and late fees/check charges are collected, posted, and deposited in a timely manner.
• Helps ensure that all rents and late fees/check charges are collected, posted, and deposited in a timely manner.
• Helps generate necessary legal action, documents, and process in accordance with State and Company guidelines.
• Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations, and certificates of insurance.
• Ensure invoices are submitted for payment, helps handle petty cash and all funds.

Leasing:

• Ensure property is rented to fullest capacity.
• Utilize marketing strategies to secure prospective residents.
• Confirm that techniques are effective in obtaining closing.
• Helping gather information about market competition in the area and file.
• Represent the company in a professional manner at all the times.

Administrative:

• Ensure current resident files are properly maintained.
• Ensure all administrative paperwork is accurate, complete, and submitted on a timely basis.

Resident Retention:

• Address resident concerns and requests on timely basis to ensure resident satisfaction with management.
• Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.).
• Ensure distribution of all company or property-issued notices (i.e., bad weather, emergency, etc.).
• Consistently implement policies of the community.

Personnel Management:

• Consistently use successful techniques and company directives to screen, hire, orient and train new personnel.
• Ensure efficiency of staff through ongoing training, instruction, counseling, and leadership.
• Plan weekly/daily office staff schedules and assignments.
• Coordinate maintenance schedule and assignments with Maintenance Supervisor.
• Administer action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation supervisor, Human Resources Director, and terminate properly when necessary.
• Provide support to staff to encourage teamwork and lead as an example in creating a harmonious environment.
• Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, time sheets, change of status forms, etc.).

Essential Job Functions:

• Position requires a minimum of 2 years on-site as a Leasing Consultant and/or Assistant Community Manager; will consider 3 years supervisory experience in a customer service-related business preferred.
• Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action.
• Effectively convey ideas, images, and goals to a diverse group of personalities.
• Must possess a positive attitude.
• Achieve Fair Housing certifications prior to interaction with prospects or residents.
• Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applications.
• Knowledge of OSHA laws and regulations.
• Participate in training to comply with new or existing laws.* Be able to work evenings and weekends.
• Present self in a neat, clean, and professional manner always throughout the workday and/or whenever present at the community.
• Comply with expectations as demonstrated in our employee rules.

Benefits:

• Competitive wages within the industry.
• Health, dental, and vision benefits.
• Life insurance and AD&D
• Short-term disability
• AFLAC
• 401(k) and 401(k) Roth
• Allyhealth Tele-Medicine
• Flexible Spending Accounts
• Paid Holidays and PTO Time
• Training and professional development opportunities.
• Positive and inclusive work environment.
• Opportunities for career advancement within the company.

Princeton Management is an Equal Opportunity Employer.

Requirements

Attendance is an imperative job function. Employees must fulfill the performance standards of this position and comply with policies, rules, and procedures of the company.

Candidates must have strong communication and interpersonal skills, with the ability to engage effectively with diverse individuals. They must pay attention to detail and have excellent organizational skills, with the ability to work independently and as part of a team.

Other Requirements:

• Previous experience in leasing or real estate is preferred but not mandatory.
• Knowledge of local rental market trends and regulations is a plus.
• Proficiency in basic computer applications and property management software.
• High school diploma or equivalent; additional certifications in real estate or property management are advantageous.