Leasing Consultant

KETTLER; Phoenix (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

KETTLER is seeking a Leasing Consultant for Sterling Point Apartments in Phoenix, AZ. This entry-level position focuses on maximizing property occupancy through customer service, marketing, and resident retention strategies. Ideal candidates will have a customer service background and strong communication skills.

Qualifications

• At least 1 year of customer service, sales, or office experience.
• Availability to work on weekends and holidays.

Responsibilities

• Greeting prospective residents and providing property tours.
• Performing outreach marketing efforts.
• Processing lease applications and qualifying residents.

Skills

Customer service

Sales

Communication

Education

High School Diploma

Some college

Tools

Microsoft Office Suite

Job description

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Overview

KETTLER currently has an opening for a Leasing Consultant at Sterling Point Apartments I, an apartment community located in Phoenix, AZ.

The Leasing Consultant, under the direction of the Community Manager, is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention, and providing or coordinating exceptional customer service.

Responsibilities

• Greeting prospective residents and providing property tours.
• Performing outreach marketing efforts.
• Creating engaging social media initiatives to connect residents and managing posts.
• Following up daily on all prospects to answer questions and maintain a high-touch approach.
• Assisting with resident retention strategies.
• Partnering with nearby businesses, events, and local organizations.
• Walking the marketing path daily.
• Providing excellent customer service to residents and prospects.
• Processing lease applications and qualifying residents.
• Supporting the Community Manager with administrative tasks, including answering phones.
• Resolving resident concerns and issues.
• Performing other duties as assigned.

Qualifications

• At least 1 year of customer service, sales, or office experience, preferably in residential property management.
• High School Diploma, GED, or equivalent; some college preferred.
• Customer service, sales, and goal-oriented mindset.
• Availability to work on weekends and holidays.
• Proficiency in Microsoft Office Suite.
• Excellent written and verbal communication skills, with a professional interaction style.
• Familiarity with social media platforms and best practices for business.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

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