Leasing Consultant

MGMT Residential; Philadelphia (Philadelphia County); On-site; USD 38,000 - 56,000; Full time

Job summary

MGMT Residential seeks a Leasing Consultant in Philadelphia to support leasing operations, marketing initiatives, and regulatory adherence across its residential portfolio.

The role serves as a liaison between property management, marketing, and prospective residents, focusing on occupancy strategy and risk mitigation while applying judgment on non routine leasing matters.

Qualifications

• High School degree or equivalent.
• Proficient with Microsoft Office and Google suite.
• Willingness to show properties on weekends and evenings.
• Experience in marketing, customer service or sales is preferred.

Responsibilities

• Conduct market analysis to inform pricing strategy and incentives.
• Administer leasing operations per company policies and Fair Housing standards.
• Review applicant documentation for compliance and escalate issues.
• Maintain leasing workflows, documentation accuracy and system processes.
• Monitor activity, pipelines and waitlists and report trends to management.
• Coordinate application progression and resident onboarding timelines.
• Support marketing initiatives and community brand standards.
• Perform pre-move-in inspections and ensure readiness for residents.
• Address non-routine leasing questions with professional judgment.
• Collaborate with teams to identify process improvements in leasing.

Skills

Marketing experience

Customer service

Sales experience

Fair Housing training

Education

High School degree or equivalent

Tools

Yardi software

Job description

MGMT Residential seeks a professional Leasing Consultant to support the management and general business operations of its residential portfolio.

The Leasing Consultant is responsible for the administration, coordination, and execution of leasing operations, marketing initiatives, and compliance processes, while exercising independent judgment and discretion on matters that impact revenue performance, operational efficiency, and resident experience.

The Leasing Consultant serves as a key operational liaison between property management, marketing, and prospective residents, and plays a meaningful role in supporting occupancy strategy and regulatory adherence.

Primary responsibilities include:

• Conducts market analysis to determine pricing strategy, incentives....
• Administer leasing operations in accordance with company policies, Fair Housing standards, and applicable local and federal regulations, exercising judgment in the interpretation and application of established procedures.
• Review and assess applicant documentation for compliance with company standards, identifying exceptions, deficiencies, or issues requiring escalation or resolution.
• Maintain oversight of leasing workflows, documentation accuracy, and system processes to ensure operational consistency and risk mitigation.
• Monitor leasing activity, prospect pipelines, and waitlists, and prepare reports and updates for company management regarding leasing performance and trends.
• Coordinate leasing related timelines, including application progression and resident onboarding, to support efficient operations.
• Support the execution of marketing initiatives by coordinating outreach efforts, messaging, and presentation in alignment with company objectives and brand standards.
• Conduct pre move in apartment inspections and coordinate readiness standards to support quality control and resident experience.
• Apply professional judgment when addressing non routine leasing situations, applicant questions, and operational issues, escalating when appropriate.
• Collaborate with property management and internal teams to identify process improvements and operational efficiencies within leasing functions.
• Perform other administrative and operational duties as assigned in support of business needs.

Secondary responsibilities:

• Participate in prospect engagement activities as needed to support leasing operations, without such activities constituting the primary function of the role.
• Assist with special projects, reporting initiatives, audits, and operational rollouts.

Qualifications and Education Requirements

• Reliable transportation to and from company offices and leasing properties in Roxborough, Manayunk, and other areas of Philadelphia.
• Availability to show properties on weekends and early evenings
• Fluent in Microsoft Office and the Google suite of Office products
• High School degree or equivalent from an accredited institution

Preferred Skills

• Familiarity with Yardi software
• 3+ years’ experience in marketing, customer services, sales
• Fair Housing training
• Knowledge of the Philadelphia rental market and our target neighborhoods of Roxborough and Manayunk
• Competitive annual salary
• Medical, Dental, and Vision Benefits
• Paid time off
• 401k
• Continuous opportunities for advancement