LEASING CONSULTANT

KAFTAN; Oak Park (MI); On-site; USD 33,000 - 39,000; Full time

Job summary

Kaftan Communities in Michigan is seeking a Leasing Consultant – In-Person to guide prospective residents through the leasing process, ensure model units are show-ready, and support retention and community-building efforts. You’ll help residents find their perfect home within our communities.

We value excellent customer service, strong communication, and teamwork with maintenance and office staff to drive occupancy and resident satisfaction.

Qualifications

• 2+ years leasing, sales, or customer service experience.
• Strong verbal and written communication skills.
• High school diploma or equivalent (college degree a plus).

Responsibilities

• Tour apartment homes to applicants.
• Manage inquiries, follow up and help generate leads with warmth and professionalism.
• Prepare accurate lease documents and maintain organized resident files.
• Support community engagement and help residents feel welcome and valued.
• Collaborate with maintenance and office teams to uphold the property’s standards.
• Drive occupancy and resident satisfaction by being attentive and proactive.

Skills

Customer service

Sales

Leasing

Communication

Lead generation

Education

High school diploma

College degree (nice to have)

Tools

Yardi

Job description

LEASING CONSULTANT –IN-PERSON ($24 per hour)

Who Are You?

• Are you someone who enjoys helping others find a place they can call home?
• Do you take pride in offering exceptional service and creating positive first impressions?
• Are you energized by connecting with people and creating lasting relationships?
• Do you thrive in a supportive, team-oriented environment where communication is key?
• Do you enjoy balancing a variety of responsibilities and staying engaged throughout the day?
• Are you passionate about sales and closing the deal?
• Are you ready to find your next career?
• If this sounds like you, this opportunity might be the perfect fit.

What You’ll Do

In this role, you’ll be the first face of the community and a key contributor to the resident experience. You’ll guide prospective residents through the leasing process, ensure the office and model units are show-ready, and support retention and community-building efforts. While helping prospective residents find their perfect unit to call home within our communities!

You’ll take ownership of:

• Touring and leasing apartment homes to applicants.
• Managing inquiries , following up and helping to generate leads with warmth and professionalism.
• Preparing accurate lease documents and maintaining organized resident files.
• Supporting community engagement and helping residents feel welcome and valued.
• Collaborating with maintenance and office teams to uphold the property’s standards.
• Driving occupancy and resident satisfaction by being attentive and proactive.
• Keeping up with Kaftan’s commitment to excellence.

Who We Are

Kaftan Communities is a family-owned and locally operated property management company celebrating over 60 years of serving Michigan residents. With 22 apartment communities across Southeast Michigan, we take pride in creating homes where people love to live.

Our core values — Standing Tall, Communicate Clearly, Build Together, Take Ownership, Stay Engaged — guide how we work, lead, and grow.

What You Bring

• A passion for customer service and helping others.
• At least 2 years of leasing, sales, or customer service experience.
• A high school diploma or equivalent (a college degree is a plus).
• Strong communication skills — both verbal and written.
• Comfort with tech tools like Microsoft Office and property software (Yardi experience is a bonus).
• A valid driver’s license and current insurance.