Leasing Consultant

AVALON BAY COMMUNITIES, Inc.; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

AvalonBay Communities is seeking a motivated Leasing Consultant to enhance the apartment living experience in New York City. This role involves managing leasing operations, building community connections, and driving sales performance through exceptional customer service. Ideal candidates will have a passion for innovation, excellent interpersonal skills, and the ability to thrive in a team environment.

Benefits

Comprehensive health benefits

401(k) with company match

Paid vacation and holidays

Tuition reimbursement

Employee stock purchase plan

20% discount on apartment homes

Qualifications

• 1-2 years of experience in a leasing or customer service role, preferably in real estate.
• Knowledge of fair housing laws and regulations.
• Ability to work independently and as part of a team.

Responsibilities

• Manage daily leasing operations and ensure luxury living for residents.
• Create personalized tours and maintain relationships with prospective residents.
• Implement sales and marketing campaigns to boost leasing performance.

Skills

Customer service skills

Sales and marketing skills

Interpersonal skills

Communication skills

Organizational skills

Multitasking skills

Education

High school diploma or equivalent (GED)

Tools

Property management software

Microsoft Office Suite

Job description

Overview

Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.

The Role

Are you ready to be a part of an extraordinary leasing team and revolutionize the apartment living experience? At AvalonBay Communities, we don't just manage properties; we pioneer exceptional living experiences. If you're an accomplished office professional with a passion for innovation and a vision for excellence, your next career move is here.

AvalonBay Communities is searching for a dedicated and highly organized Leasing Consultant to take on the daily operations of the leasing team at one of our apartment communities and ensure our residents experience nothing short of luxury living. Join us in redefining what it means to live in style and comfort – the future of apartment management starts here!

As a Leasing Consultant you will be the driving force in helping residents find the best place to call home. Your creative and thoughtful tours will be customized to individual tastes, from recommending the perfect floorplan to outlining the best new neighborhood restaurants. You know what makes people tick, and follow through on every lead to ensure that our prospective residents know you care. With weekends being the most high-traffic time for future residents to explore their home options, Saturday availability is required.

• Incredible customer service skills. You have a knack for creating a sense of community and the drive to go the extra mile to create a spectacular experience for new residents. Your success and purpose are driven by the relationships that you build.

• Sales and marketing chops. Your personalized connections and recommendations drive our leasing performance, and your ability to create excitement through creative campaigns, continuous outreach, and social media fuel community enthusiasm for AvalonBay.

• Follow-through. By understanding what’s important to our prospective residents, you continuously reach out with tailored updates - from the ideal floorplan they’ve been eyeing, to the newest hot-spot openings, to the best food truck in the neighborhood – you help to paint a picture of what it’s like to call your community home.

• A genuine desire to help both residents and colleagues in Creating a Better Way to Live.

You have

• A high school diploma or equivalent (GED) required

• 1-2 years of experience in a leasing or customer service role, preferably in the real estate or property management industry

• Strong interpersonal and communication skills

• Proficiency in using property management software and Microsoft Office Suite

• Knowledge of fair housing laws and regulations

• Ability to work independently and as part of a team

• Excellent organizational and multitasking abilities

How AvalonBay Supports You

We know that our teams are the beating heart of our success and we’re committed to showing our appreciation.

We offer:

Comprehensive benefits — health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (https://jobs.avalonbay.com/benefits) for information.

Growth based on achievement and promotion from within.

Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization – including destination awards, ‘AvalonBay’s Very Best’ recognition program and others!).

A 20% discount on our incredible apartment homes.

A culture built on purpose and our core values -A Commitment to Integrity,A Spirit of Caring, andA Focus on Continuous Improvement.

Additional Info

AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.

For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice https://www.avaloncommunities.com/california-personnel-privacy-notice/