Description
$25 - $28/hour + commissions
Monday-Friday 9am-6pm
Final Compensation Is Based On Experience, Skills, And Qualifications.
You're the first face people see when they picture living here.
You make a great first impression and back it up with follow-through. You can read what a prospect is really looking for, show them how this community fits their life, and close with care, not pressure. You take pride in a full house and residents who are glad they chose you. If that sounds like you, we want to meet you.
At Roundhouse, our mission is simple and serious: putting humanity into housing. Since 2008 we have grown into a developer and manager of diverse real estate across four states, with more than 10,000 multifamily units and over $2B in assets under management. We got here by challenging the status quo, building communities people are proud to call home, and hiring people who genuinely care about the resident experience.
As a Leasing Consultant, you manage the leasing process from first hello to signed lease, and you help keep current residents happy enough to stay.
Our culture
- One Team: We put people first, work with humility, and celebrate wins together.
- Self-Starter: We take initiative, own outcomes, and push ideas forward with energy and purpose.
- Forward Thinker: We stay curious, embrace change, and explore better ways to serve our residents and partners.
- Commitment to Excellence: We set high standards, double-check details, and take pride in doing the work right.
What You'll Own
- Welcome prospects, answer their questions, and verify eligibility as their first point of contact.
- Build strong resident relations by addressing concerns, ensuring satisfaction, and driving retention.
- Walk the community daily to keep tour paths, models, amenities, and common areas sharp.
- Prepare and process notices to vacate, renewals, service requests, applications, move-ins and outs, transfers, and roommate changes.
- Hit community goals for occupancy, renewals, and turn times, with at least a 35% rental closing ratio.
- Manage resident communication channels and keep accurate CRM records.
- Track local market trends, complete monthly market surveys, and recommend competitive pricing to the Community Manager.
- Support marketing initiatives and flag local opportunities to management.
- Help plan and host resident events and activities.
- Keep resident and vendor files accurate and organized.
- Follow all safety procedures in the Employee Handbook, SOPs, and on-equipment labels.
- Ensure compliance with Fair Housing, safety procedures, and company policy, and represent Roundhouse positively in every interaction.
What You Bring
- High school diploma or GED.
- Minimum of 2 years of specialized high-rise experience, Class A or luxury mid/high-rise background is a significant advantage.
- Proficiency in Microsoft Office, including Word, Excel, PowerPoint, Teams, and Outlook.
- Highly organized, persuasive communication style, high emotional intelligence, and excellent problem-solving capacity.
- A strong desire to lead, both in your role and in your local community.
- Willingness to travel occasionally between properties as needed.
Preferred
- Experience with Yardi Voyager, RentCafe, AIRM, LEO, Appwork, or similar CRM tools.
- Spanish fluency.
What's In It For You
This is full-time work with pay, benefits, and perks built around your well-being, your growth, and your sense of community.
Health and wellness
- Medical coverage, including a zero-cost employee plan
- Dental and vision coverage
- Mental wellness program
- Gym membership stipend
Financial security
- 401(k) with employer match
- Company-paid life insurance
- Short-term and long-term disability options
Lifestyle and culture
- Paid time off plus 9 company-paid holidays
- Paid maternity and parental leave
- Employee housing discount
- Cell phone stipend
- Alternative transportation allowance
- Monthly coffee coupon
- Perks at Work program
Recognition and growth
- Professional development support
- Peer recognition program
- Years of service awards
- Infinite Possibilities program
Ready to fill a community you're proud of?
If you want to make a real impact, build relationships that last, and join a team that looks out for each other, we want to hear from you.
Roundhouse is an equal-opportunity employer and welcomes candidates from all backgrounds and experiences to apply.