Assistant Community Manager

Roundhouse; Boise (ID); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health coverage

401(k) with match

Paid time off

Employee housing discount

Cell phone stipend

Transit assistance

Monthly coffee coupon

Perks at Work program

Job summary

Roundhouse in Boise, ID is seeking an Assistant Community Manager to support the Community Manager across leasing, rent collection, resident relations, and financial reporting. You will help with move-ins, deposits, and maintaining accurate records across CRM systems.

This is a full-time role with comprehensive benefits and opportunities to grow into leadership within our property management platform. You bring a positive attitude, detail orientation, and a customer-focused mindset to help

Qualifications

• High school diploma or GED required.
• Minimum 1 year bookkeeping, accounting, or related experience.
• Proficient in Microsoft Office Suite.
• Knowledge of property management laws and regulations.
• Strong customer-service mindset and communication skills.

Responsibilities

• Collect and process rent, track resident accounts, issue late notices, and assist with collections.
• Coordinate move-ins and move-outs, including inspections and deposit accounting.
• Respond to resident inquiries and resolve complaints quickly.
• Oversee maintenance requests and keep work orders moving to completion.
• Manage lease renewals, violations, and notices in line with policy.
• Support marketing and community outreach to drive occupancy.
• Assist with leasing activities, including tours and applications.
• Maintain accurate records across CRM systems and resident files.
• Assist with invoices, financial reporting, occupancy, and delinquency tracking.
• Aim for target metrics like renewals and occupancy.

Skills

Bookkeeping

Accounting

Financial reporting

Customer service

Communication skills

Leadership

Education

High school diploma or GED

Tools

Word

Excel

PowerPoint

Outlook

Teams

Job description

Description

$21-$23/hour

Monday-Friday 9am-6pm

Final Compensation Is Based On Experience, Skills, And Qualifications.

You're the reason it all runs smoothly.

You are the one who keeps the details straight: the accounts current, the residents heard, the move-ins seamless. You are right beside the Community Manager, ready to step up, learn the business end to end, and grow into running a property of your own. If that sounds like you, we want to meet you.

At Roundhouse, our mission is simple and serious: putting humanity into housing. Since 2008 we have grown into a developer and manager of diverse real estate across four states, with more than 10,000 multifamily units and over $2B in assets under management. We got here by challenging the status quo, building communities people are proud to call home, and developing people who want to lead.

As Assistant Community Manager, you support the Community Manager across every part of the operation, from leasing and rent collection to resident relations and financial reporting.

Our culture

Our culture is what makes Roundhouse unique, and it shows up in how the whole team works:

One Team: We put people first, work with humility, and celebrate wins together.

Self-Starter: We take initiative, own outcomes, and push ideas forward with energy and purpose.

Forward Thinker: We stay curious, embrace change, and explore better ways to serve our residents and partners.

Commitment to Excellence: We set high standards, double-check details, and take pride in doing the work right.

What You'll Own

• Collect and process rent, track resident accounts, issue late notices, and assist with collections and write-offs.
• Coordinate move-ins and move-outs, including inspections, documentation, and deposit accounting.
• Respond to resident inquiries, concerns, and complaints quickly and professionally.
• Oversee maintenance requests and keep work orders moving to completion.
• Manage lease renewals, violations, and notices in line with company policy.
• Support marketing and community outreach that drives occupancy.
• Help with leasing: give tours, process applications, and prepare lease agreements.
• Keep accurate records across CRM systems and resident files.
• Assist with invoices, financial reporting, occupancy and delinquency tracking, and monthly and annual reporting.
• Hit community goals, including renewals, occupancy, turn times, and at least a 35% rental closing ratio.
• Support resident retention, including organizing and running the occasional resident event.
• Follow all safety procedures in the Employee Handbook, SOPs, and on-equipment labels.
• Ensure compliance with Fair Housing, safety procedures, and company policy, and represent Roundhouse professionally at all times.

You take initiative, own the details, and keep the property running like it should.

What You Bring

• High school diploma or GED.
• At least one year of bookkeeping, accounting, financial, or related experience.
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, Outlook, and Teams.
• Working knowledge of the laws and regulations that govern property management.
• A genuine customer-service mindset and real passion for the work.
• A strong desire to lead, both in your role and in your local community.
• Excellent communication and interpersonal skills.

A Leg Up If You Have

• At least two years of sales experience.
• At least one year onsite in multifamily housing.
• Minimum 6 months experience in an Assistant Community Manager Role.
• Experience with Yardi Voyager, RentCafe, Appwork, or similar CRM tools.

What's In It For You

This is full-time work with pay, benefits, and perks built around your well-being, your growth, and your sense of community.

Health and wellness

• Medical coverage, including a zero-cost employee plan
• Dental and vision coverage
• Mental wellness program
• Gym membership stipend

Financial security

• 401(k) with employer match
• Company-paid life insurance
• Short-term and long-term disability options

Lifestyle and culture

• Paid time off plus 9 company-paid holidays
• Paid maternity and parental leave
• Employee housing discount
• Cell phone stipend
• Alternative transportation allowance
• Monthly coffee coupon
• Perks at Work program

Recognition and growth

• Professional development support
• Peer recognition program
• Years of service awards
• Infinite Possibilities program

Ready to grow into your next role?

If you want to make a real impact, master the business of property management, and join a team that looks out for each other, we want to hear from you.

Roundhouse is an equal-opportunity employer and welcomes candidates from all backgrounds and experiences to apply.

Salary Description

$21-$23 per hour