Leasing Consultant

Livecommonplace; Madison (WI); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short/long-term disability

401k

Paid vacation

Sick time

Volunteer time

Job summary

CommonPlace is seeking a personable Leasing Consultant to greet prospective residents, conduct tours, and showcase apartments, amenities, and community features in Madison. You will guide applicants through the leasing process from applications to move-ins, while ensuring a positive resident experience and accurate file maintenance.

The role requires strong communication, a customer-service mindset, and the ability to work weekends in a fast-paced environment.

Qualifications

• Leasing experience preferred.
• Strong communication and customer service skills.
• Ability to work weekends and in a fast-paced environment.
• Basic computer skills including Microsoft Office Suite.

Responsibilities

• Welcome prospective residents, lead tours, and showcase apartments and community features.
• Ensure model units and common areas are clean and ready to impress.
• Guide applicants through applications, screenings, deposits, leases, and move-ins.
• Maintain accurate resident files and lease documents.
• Enforce renter’s insurance compliance and know local market trends.
• Implement marketing strategies and use digital tools to generate leads.
• Respond quickly to all leads and follow up consistently.
• Build lasting relationships with prospects and residents through excellent communication.

Skills

Communication

Customer service

Sales experience

Multitasking

Computer skills

Tools

OneSite

Appfolio

Microsoft Office

Job description

Leasing Consultant - CommonPlace

At CommonPlace, we believe homes are more than four walls-It’s where people find belonging. Our communities are designed to be welcoming, approachable, and rooted in their neighborhoods. Every team member plays a role in shaping spaces that residents are proud to call home.

We’re looking for a Leasing Consultant to be the face of our community. This role is all about building connections—welcoming new residents, supporting current ones, and helping people find the perfect place to call home. If you’re personable, motivated, and passionate about great service, this opportunity is for you.

What You’ll Do

• Welcome prospective residents, lead tours, and showcase apartments, amenities, and community features.
• Ensure all model units, common areas, and tour paths are clean and ready to impress.
• Guide applicants through the full leasing process: applications, screenings, deposits, lease agreements, and move-ins.
• Keep resident files accurate and up to date.
• Enforce renter’s insurance compliance.
• Maintain strong knowledge of the local market and competitor communities.
• Implement marketing strategies and use digital tools (social media, property websites, listing platforms) to generate leads.
• Respond quickly to all leads and follow up consistently.
• Build lasting relationships with prospects and residents through excellent communication.
• Support lease renewals by preparing documents, meeting with residents, and ensuring smooth renewals.
• Collaborate with the maintenance team to ensure curb appeal and move-in readiness.
• Plan and participate in resident events that build a sense of community.
• Handle resident requests and concerns with care and professionalism.
• Represent CommonPlace with a polished, positive appearance and attitude.
• Availability to work weekends.
• Strong communication skills, both written and verbal.
• Leasing experience preferred.
• Professional, courteous, and adaptable in a fast-paced environment.
• Basic computer skills (Microsoft Office Suite required; OneSite/Appfolio experience preferred).
• Customer service or sales background is a plus.
• Ability to sit, stand, and walk for extended periods.
• Competitive hourly rate of $21.00 per hour + generous commissions.
• Comprehensive benefits: medical, dental, vision, life insurance, short/long-term disability, and 401k.
• Paid vacation, sick time, and volunteer time.
• Career growth opportunities with a company that values community and people.
• A warm, collaborative workplace culture.

Address: 526 Grand Canyon Dr, Madison, WI 53719

We are an equal opportunity employer and make employment decisions without regard to age, race, sex, sexual orientation, religion, national origin, gender, gender identity, disability, veteran status, genetic information or other protected class. Our locations are drug-free. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered