Leasing Consultant

Commonplace; Charlotte (NC); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Competitive hourly pay

Medical, dental, vision, life, and 401

Paid vacation, sick time, and holidays

Job summary

CommonPlace in Charlotte is seeking a Leasing Consultant to welcome prospective residents, lead tours, and showcase apartments and community features. You will guide applicants through the leasing process and maintain accurate resident files.

Dedicated customer service, strong communication, and reliability are essential as you implement marketing strategies, respond to inquiries, and support lease renewals in a dynamic, community-focused environment.

Qualifications

• Availability to work Monday–Friday, with some weekends as needed.
• Leasing experience preferred.
• Professional, courteous, and adaptable in a fast-paced environment.
• Strong communication skills, both written and verbal.
• Basic computer skills (MS Office; OneSite/Appfolio experience preferred).
• Customer service or sales background is a plus.
• Ability to sit, stand, and walk for extended periods.

Responsibilities

• Welcome prospective residents, lead tours, and showcase apartments, amenities, and community features.
• Ensure all model units, common areas, and tour paths are clean and ready to impress.
• Guide applicants through the full leasing process: applications, screenings, deposits, lease agreements, and move-ins.
• Keep resident files accurate and up to date.
• Enforce renter’s insurance compliance.
• Maintain strong knowledge of the local market and competitor communities.
• Implement marketing strategies and use digital tools to generate leads.
• Respond quickly to all leads and follow up consistently.
• Build lasting relationships with prospects and residents through excellent communication.
• Support lease renewals by preparing documents, meeting with residents, and ensuring smooth renewals.
• Collaborate with the maintenance team to ensure curb appeal and move-in readiness.
• Plan and participate in resident events that build a sense of community.
• Handle resident requests and concerns with care and professionalism.
• Represent CommonPlace with a polished, positive appearance and attitude.
• Follow Fair Housing laws and company policies consistently in every interaction with prospects, applicants, and residents.

Skills

Strong communication skills

Leasing experience

Basic computer skills

Customer service background

Adaptable in fast-paced environment

Ability to sit/stand/walk

Tools

OneSite

Appfolio

Microsoft Office

Job description

At CommonPlace, we believe homes are more than four walls—it’s where people find belonging. Our communities are designed to be welcoming, approachable, and rooted in their neighborhoods. Every team member plays a role in shaping spaces that residents are proud to call home.

We’re looking for a Leasing Consultant to be the face of our community. This role is all about building connections—welcoming new residents, supporting current ones, and helping people find the perfect place to call home. If you’re personable, motivated, and passionate about great service, this opportunity is for you.

What You’ll Do

• Welcome prospective residents, lead tours, and showcase apartments, amenities, and community features.
• Ensure all model units, common areas, and tour paths are clean and ready to impress.
• Guide applicants through the full leasing process: applications, screenings, deposits, lease agreements, and move-ins.
• Keep resident files accurate and up to date.
• Enforce renter’s insurance compliance.
• Maintain strong knowledge of the local market and competitor communities.
• Implement marketing strategies and use digital tools (social media, property websites, listing platforms) to generate leads.
• Respond quickly to all leads and follow up consistently.
• Build lasting relationships with prospects and residents through excellent communication.
• Support lease renewals by preparing documents, meeting with residents, and ensuring smooth renewals.
• Collaborate with the maintenance team to ensure curb appeal and move-in readiness.
• Plan and participate in resident events that build a sense of community.
• Handle resident requests and concerns with care and professionalism.
• Represent CommonPlace with a polished, positive appearance and attitude.
• Follow Fair Housing laws and company policies consistently in every interaction with prospects, applicants, and residents.

What We’re Looking For

• Availability to work Monday–Friday, with some weekends as needed.
• Strong communication skills, both written and verbal.
• Leasing experience preferred.
• Professional, courteous, and adaptable in a fast-paced environment.
• Basic computer skills (Microsoft Office Suite required; OneSite/Appfolio experience preferred).
• Customer service or sales background is a plus.
• Ability to sit, stand, and walk for extended periods, with or without reasonable accommodation.

Why You’ll Love Working Here

• Pay: $22–$25 per hour (non-exempt), paid semi-monthly plus commissions
• Comprehensive benefits: medical, dental, vision, life insurance, short/long-term disability, and 401k.
• Paid vacation, sick time, and volunteer time.
• Career growth opportunities with a company that values community and people.
• A warm, collaborative workplace culture.

We are an equal opportunity employer and make employment decisions without regard to age, race, sex, sexual orientation, religion, national origin, gender, gender identity, disability, veteran status, genetic information or other protected class. Our locations are drug-free. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered

If you need a reasonable accommodation at any point during the application or interview process, please let our recruiting team know.