Leasing Consultant

WMFHA; Franklin (TN); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

14 Paid Holidays

3 weeks PTO

30% housing discount

Full medical, dental, vision and AFLAC

Generous 401k plan

Renewal and garage lease bonuses

Leasing bonuses per lease

Job summary

Flournoy Properties, the property management division of Flournoy Companies, seeks a Leasing Consultant for Ellison Cool Springs in Franklin, TN. You will engage with prospects, conduct tours, and process move-ins, while delivering exceptional resident service.

In this role you’ll drive leasing performance, manage inquiries promptly, and participate in resident activities to aid retention. Weekend availability and a polished, professional presence are required.

Qualifications

• Proven track record of meeting monthly sales goals in a retail or multifamily setting.
• Strong communication with prospects, residents, vendors, and staff.
• Excellent customer service to drive satisfaction and retention.

Responsibilities

• Answering the telephone and selling the community to prospective residents.
• Setting appointments for tours and visits.
• Showing the community and apartment homes to prospects.
• Following up, scheduling move-ins, and completing paperwork.
• Closing sales to meet monthly goals.
• Providing prompt, courteous service and documenting issues.
• Participating in resident activities and renewal preparations.

Skills

Proven sales track record

Customer service focus

Professional communication

MS Office

Multi-tasking

Presentation skills

Team player

Education

GED or High School Diploma

Tools

Microsoft Office

Job description

Flournoy Properties is the property management division of privately held Flournoy Companies, a well-respected developer and operator of multifamily communities in the United States.
We are actively seeking an experienced,high-energy Leasing Consultant for our luxury property Ellison Cool Springs in Franklin, TN. We are GREAT PLACE TO WORK CERTIFIED and are rated in the TOP TEN of FORTUNE Small to Medium real estate companies. We have an award winning culture and offer true work-life balance that you will not find at another property management company.. Come join a winning team!

Benefits we Offer

• 14 Paid Holidays, including your birthday
• 3 weeks PTO
• 30% housing discount
• Full Benefits including medical, dental, vison, AFLAC and other voluntary benefits
• A generous 401k Plan
• Renewal and Garage lease bonuses
• $175 Leasing Bonuses with ramped up higher amounts of $250 and $375 commissions per lease

• Answering the telephone and selling the community to prospective residents
• Setting appointments for prospective residents to visit and tour the community
• Showing prospective residents the community and apartment homes
• Conducting timely follow-up, scheduling move-ins and completing required paperwork
• Closing the sale to meet or exceed monthly sales goals
• Providing exceptional customer service by responding quickly and courteously to resident inquiries and service requests, taking prompt action to resolve problems, and documenting situations as they occur
• This position plays an integral role in resident retention through participation in resident activities, renewal preparation, follow up and resident needs assessments
• Performing administrative tasks and those assigned by community management

Qualifications

• Proven record of meeting monthly sales goals in a retail or multifamily sales role
• Ability to communicate professionally and effectively with prospects, co-workers, residents, vendors and corporate staff
• Strong passion for delivering best in class service to help ensure the highest level of Customer Satisfaction and Retention possible
• Must be proficient with Microsoft Office (Excel, Word, and Outlook)
• Ability to work effectively and in a fast paced, constantly changing environment
• Solid multi-tasking skills along with the ability to consistently meet deadlines
• Willingness and ability to work weekends and holidays as the business requires
• Excellent verbal and written communication as well as presentation skills
• Ability to travel for training and occasional meetings
• Professional appearance along with a positive attitude, be a team player and be willing to learn

Education and Experience

• Previous retail sales or multifamily leasing experience required
• GED or High School diploma preferred