Leasing Consultant

Keeley Properties; Fayetteville (AR); On-site; USD 27,552 - 30,307; Full time

Job summary

A property management company in Fayetteville, AR, is seeking a Leasing Consultant to manage incoming leads and assist residents with their housing needs. The ideal candidate will have strong customer service skills and at least 2 years of relevant experience. Responsibilities include scheduling property tours, qualifying applicants, and participating in marketing activities. Pay is between $20 to $22 per hour with commission bonuses available.

Qualifications

• Minimum of 2 years in relevant customer service preferred.
• Executive‑level customer service and sales through all interactions with a customer.
• Willingness to obtain Fair Housing Certification prior to interacting with prospective residents.

Responsibilities

• Manage all incoming leads via phone, online, email, and in‑person visits.
• Qualify renter criteria by asking pertinent questions.
• Schedule property tours and greet prospective residents.
• Assist prospective resident with application process and secure deposit.
• Participate in marketing and neighborhood outreach activities.

Skills

Customer service

Sales

Communication

Marketing

Education

High school diploma or GED

Associate’s or bachelor’s degree

Job description

At Keeley Companies, we believe in empowering our people and fulfilling career aspirations. Keeley is a career destination with countless opportunities for advancement, and a world‑class family culture that is centered around creating the best possible environment for our people to thrive.

Leasing Consultant – Fayetteville, AR

We are looking for an outgoing and dynamic individual to join our team as a Leasing Consultant.

Primary Responsibilities

• Manage all incoming leads via phone, online, email, and in‑person visits.
• Qualify renter criteria by asking pertinent questions, record conversations/visits on appropriate reports, and perform follow‑up correspondence.
• Schedule property tours, greet prospective residents, communicate regularly to understand and assist with housing needs, and maintain a closing ratio of 50% or higher.
• Demonstrate and apply product knowledge to customer’s needs by communicating the features and benefits of community and apartment.
• Assist prospective resident with application process, following up on status regularly, and secure deposit in accordance with company procedures and Fair Housing requirements.
• Complete unit inspections to ensure market ready and/or move‑in ready; communicate related maintenance service needs.
• Participate in marketing and neighborhood outreach activities to generate leads.
• Gather and report on market competition; shop competitive properties.
• Orient new residents to community (send move‑in information, ready welcome gift, arrange for keys and access to package system, review community policies and procedures, remind of building features and amenities, etc.).
• Respond to resident issues with professionalism and offer creative solutions; communicate with and involve manager as appropriate.
• Assist with resident renewals, promotions, and events as directed.

Minimum Qualifications

• Minimum of 2 years in relevant customer service preferred.
• Associate’s or bachelor’s degree preferred.
• High school diploma or GED required.
• Leasing, marketing, and resident relations of luxury multifamily apartment community.
• Executive‑level customer service and sales through all interactions with a customer.
• Hospitality as first point of contact for both residents and guests.
• Open communication with property management and maintenance teams.
• Willingness to obtain Fair Housing Certification prior to interacting with prospective residents.

Pay: $20‑22/hr with commission bonus potential.

All Keeley Brands are proud to be an equal opportunity employer regardless of race, color, gender, age, sexual orientation, gender identity, gender expression, religious beliefs, marital status, genetic information, national origin, disability, protected veteran status, or any other basis protected by federal, state, or local law.