Leasing Consultant

CLK MULTIFAMILY MANAGEMENT LLC; Cordova (TN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical and Dental Insurance

Long-Term Disability

Paid Time Off

Holiday Pay

401(k) plan

Supplemental Benefits (Short-Term)**,

Job summary

CLK MULTIFAMILY MANAGEMENT LLC is seeking a Leasing Consultant for Willows at Shelby Farm in Cordova, TN. You will greet prospective residents, conduct property tours, respond to inquiries, and guide applicants through the leasing process.

The role emphasizes excellent communication, sales and marketing skills, and the ability to manage multiple tasks with leasing software like Yardi or Entrata. Weekend availability is required.

Qualifications

• Previous leasing, sales, or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Professional appearance and positive attitude.
• Ability to work weekends and a flexible schedule.
• Basic computer skills and familiarity with leasing software (Yardi, Entrata, or similar).
• Proven success in customer-focused roles.
• Understanding of leasing laws and regulations.
• Strong marketing and sales skills.
• Excellent time and project management abilities.
• Exceptional presentation and negotiation skills.

Responsibilities

• Greet prospective residents and provide engaging tours of the property.
• Respond to inquiries via phone, email, and walk-ins.
• Assist with leasing apartments and completing all necessary documentation.
• Maintain up-to-date knowledge of current availability, pricing, and lease terms.
• Build strong relationships with residents to support retention and satisfaction.
• Support marketing efforts and participate in resident events.
• Ensure the leasing office and model units are clean and welcoming.
• Use property management software to manage leads, applications, and communications.
• Inspect available market-ready units and communicate service needs to management.
• Describe lease terms including length, rates, and conditions/exclusions.
• Provide post-lease services such as drafting termination notices or initiating legal action for unpaid rent.
• Verify application information and references.
• Prepare lease agreements in accordance with state laws, company policies, and client specifications.
• Process background checks, proof of income, rental history, and reference letters.
• Update and maintain records in the property management system.
• Ensure prompt resolution of tenant maintenance complaints.

Skills

Customer service

Communication

Sales

Marketing

Time management

Organization

Negotiation

Presentation

Detail oriented

Education

High School or better

Tools

Yardi

Entrata

Job description

Willows at Shelby Farm 555 Wood Arbor Pkwy Cordova, TN 38018, USA

Description

Job Summary

We are looking for a customer-focused Leasing Consultant to join our apartment community team. If you enjoy helping people find their next home and thrive in a team environment, we invite you to become part of our growing team.

Responsibilities (Not all included)

• Greet prospective residents and provide engaging tours of the property.
• Respond to inquiries via phone, email, and walk-ins.
• Assist with leasing apartments and completing all necessary documentation.
• Maintain up-to-date knowledge of current availability, pricing, and lease terms.
• Build strong relationships with residents to support retention and satisfaction.
• Support marketing efforts and participate in resident events.
• Ensure the leasing office and model units are clean and welcoming.
• Use property management software to manage leads, applications, and communications.
• Inspect available “market ready” units and communicate service needs to management.
• Describe lease terms including length, rates, and conditions/exclusions.
• Provide post-lease services such as drafting termination notices or initiating legal action for unpaid rent.
• Verify application information and references.
• Prepare lease agreements in accordance with state laws, company policies, and client specifications.
• Process background checks, proof of income, rental history, and reference letters.
• Update and maintain records in the property management system.
• Ensure prompt resolution of tenant maintenance complaints.

Qualifications

• Previous leasing, sales, or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Professional appearance and positive attitude.
• Ability to work weekends and a flexible schedule.
• Basic computer skills and familiarity with leasing software (e.g., Yardi, Entrata, or similar).
• Proven success in customer-focused roles.
• Understanding of leasing laws and regulations.
• Strong marketing and sales skills.
• Excellent time and project management abilities.
• Exceptional presentation and negotiation skills.

Requirements

• Valid Driver’s License
• Pre-employment drug test and background screening

Medical and Dental Insurance

Long-Term Disability

Paid Time Off

Holiday Pay

Retirement opportunities with 401(k)

Supplemental Benefits (Short-Term Disability, Life Insurance)

Company-paid Life Insurance

Commission Pay

Schedule

Varies (8-hour shift)

Weekends and holidays may be required based on property needs

Work Remotely: No

CLK is an Equal Opportunity Employer

Verbal Communication

Expert

Expert

Customer Service

Expert

Detail Oriented

Expert

Marketing Skills

Expert

Organization Skills

Expert

Time Management

Expert

Education

High School or better.

Licenses & Certifications

Driver License