Leasing Consultant

Coastal Ridge Real Estate; Columbus (OH); On-site; USD 28,000 - 42,000; Full time

Job summary

Coastal Ridge Real Estate is seeking a Leasing Consultant for Jaeger Square in Columbus, OH. You will engage with prospective residents, conduct tours, and guide applicants through the lease process to help meet leasing goals.

Join a team that prioritizes exceptional customer service, community marketing, and a welcoming experience for residents. This role supports maintenance of the community and collaboration with the property management team.

Qualifications

• High school diploma or equivalent.
• Willingness to obtain licenses required by state/local jurisdictions.
• Previous leasing and sales experience preferred.
• Familiarity with property management software such as Entrata, OneSite, or RealPage preferred.
• Intermediate proficiency in Microsoft Excel is a plus.

Responsibilities

• Contribute to individual and team leasing targets, aiming to meet or exceed goals.
• Greet prospective residents, engage them, and build rapport for positive first impressions.
• Provide tours that showcase features and tailor the experience to each prospect's needs.
• Close leasing by addressing objections and securing commitments.
• Respond to leasing inquiries via phone, email, or in person within 24 hours.
• Enter lead information in Entrata and follow up with warm calls/emails.
• Understand site leasing trends to guide prospects toward leasing decisions.
• Ensure office/model units/common areas are well maintained and report issues.
• Participate in community marketing and resident events.

Skills

Customer service

Communication

Sales skills

Tech literacy

Team player

Education

High school diploma or equivalent

Tools

Entrata

OneSite

RealPage

Excel

Job description

As a Leasing Consultant, you’ll play a critical role in the leasing efforts and day-to-day resident interactions at your community. You’ll create exceptional experiences for prospective and current residents while achieving individual and team leasing goals. This full-time, non-exempt position reports to the Property Manager.

Where You’ll Work:

Jaeger Square offers modern living in the heart of Columbus, where comfort and convenience come together seamlessly. Each apartment features spacious layouts, chef-inspired kitchens with stainless steel appliances, and in-unit laundry for everyday ease. Residents enjoy exclusive access to a state-of-the-art fitness center, a welcoming solarium lounge, and beautifully landscaped outdoor spaces perfect for relaxing or entertaining. Secure parking, pet-friendly policies, and a prime location near German Village, Brewery District, and Schumacher Place make Jaeger Square an ideal choice for those seeking both style and accessibility. Discover a community designed to elevate your lifestyle, with thoughtful amenities and contemporary finishes throughout.

What You’ll Own:

• Contribute to individual and team leasing targets, consistently striving to meet or exceed goals.
• Greet, engage, and build rapport with prospective residents, creating memorable and positive first impressions.
• Provide tours that showcase the property’s features and benefits while tailoring the experience to each prospect's needs.
• Confidently close the leasing process by addressing objections, highlighting benefits, and securing commitments.
• Manage leasing inquiries by responding quickly and effectively through phone, email, or in person, ensuring all communication occurs within 24 hours.
• Enter and maintain accurate lead information in Entrata and proactively follow up with prospects through warm calls, emails, or letters.
• Develop a deep understanding of site leasing trends, traffic patterns, and product availability to effectively guide prospects toward leasing decisions.
• Ensure the office, model units, clubhouse, and all common areas along the tour route are impeccably maintained, reporting any issues to the appropriate team member.
• Participate in community marketing initiatives, outreach efforts, and resident event planning and execution.
• Guide prospects through the application process, ensuring compliance with screening procedures and accuracy in lease execution.
• Collect move-in related fees and ensure all paperwork and funds are properly handled.
• Provide exceptional customer service by addressing resident inquiries, processing service requests, and assisting with day-to-day resident needs.
• Maintain and manage the community waitlist, communicating updates with prospects as needed.
• Perform other duties as assigned.

What You’ll Bring:

• High school diploma or equivalent required.
• Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions including but not limited to PA, IL, NJ and IA.
• Previous leasing and sales experience preferred; experience in multifamily or student housing is a plus.
• Strong computer literacy and the ability to learn new systems quickly
• Familiarity with property management software such as Entrata, OneSite, or RealPage preferred.
• Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering, is a plus.
• Ability to participate in emergency duties as needed.

Our Company:

Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 900 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.

What You’ll Get:

As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.

Coastal Ridge is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.