Leasing Consultant

Livecommonplace; Charlotte, Northern (NC, KY); Hybrid; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

401(k) with match

Paid vacation and sick time

Volunteer time

Job summary

CommonPlace in Charlotte, NC is seeking a personable Leasing Consultant to welcome residents, lead tours, and showcase our apartments, amenities, and community features.

You'll guide applicants through the leasing process, maintain accurate resident files, and collaborate with maintenance to keep curb appeal. A customer-service or sales background helps, and weekend availability is required.

Qualifications

• Availability to work weekends.
• Strong communication skills, both written and verbal.
• Leasing experience preferred.
• Professional, courteous, and adaptable in a fast-paced environment.
• Basic computer skills; familiarity with OneSite/Appfolio and MS Office is preferred.
• Customer service or sales background is a plus.

Responsibilities

• Welcome prospective residents, lead tours, and showcase apartments, amenities, and community features.
• Ensure all model units, common areas, and tour paths are clean and ready to impress.
• Guide applicants through the full leasing process: applications, screenings, deposits, lease agreements, and move-ins.
• Keep resident files accurate and up to date.
• Enforce renter’s insurance compliance.
• Maintain strong knowledge of the local market and competitor communities.
• Implement marketing strategies and use digital tools to generate leads.
• Respond quickly to all leads and follow up consistently.
• Build lasting relationships with prospects and residents through excellent communication.
• Support lease renewals by preparing documents and coordinating meetings.

Skills

Communication skills

Customer service

Sales experience

Leasing experience

Property software knowledge

Tools

OneSite

Appfolio

Microsoft Office Suite

Job description

Leasing Consultant – CommonPlace

At CommonPlace, we believe homes are more than four walls—it’s where people find belonging. Our communities are designed to be welcoming, approachable, and rooted in their neighborhoods. Every team member plays a role in shaping spaces that residents are proud to call home.

We’re looking for a Leasing Consultant to be the face of our community at The Spoke at Tyvola Station. This role is all about building connections—welcoming new residents, supporting current ones, and helping people find the perfect place to call home. If you’re personable, motivated, and passionate about great service, this opportunity is for you.

What You’ll Do

• Welcome prospective residents, lead tours, and showcase apartments, amenities, and community features.
• Ensure all model units, common areas, and tour paths are clean and ready to impress.
• Guide applicants through the full leasing process: applications, screenings, deposits, lease agreements, and move-ins.
• Keep resident files accurate and up to date.
• Enforce renter’s insurance compliance.
• Maintain strong knowledge of the local market and competitor communities.
• Implement marketing strategies and use digital tools (social media, property websites, listing platforms) to generate leads.
• Respond quickly to all leads and follow up consistently.
• Build lasting relationships with prospects and residents through excellent communication.
• Support lease renewals by preparing documents, meeting with residents, and ensuring smooth renewals.
• Collaborate with the maintenance team to ensure curb appeal and move-in readiness.
• Plan and participate in resident events that build a sense of community.
• Handle resident requests and concerns with care and professionalism.
• Represent CommonPlace with a polished, positive appearance and attitude.

What We’re Looking For

• Availability to work weekends.
• Strong communication skills, both written and verbal.
• Leasing experience preferred.
• Professional, courteous, and adaptable in a fast-paced environment.
• Basic computer skills (Microsoft Office Suite required; OneSite/Appfolio experience preferred).
• Customer service or sales background is a plus.
• Ability to sit, stand, and walk for extended periods.

• Competitive hourly rate + generous commissions.
• Comprehensive benefits: medical, dental, vision, life insurance, short/long-term disability, and 401 (k) with match.
• Paid vacation, sick time, and volunteer time.
• Career growth opportunities with a company that values community and people.
• A warm, collaborative workplace culture.

Property Address: 5816 Westpark Dr, Charlotte, NC 28217

Compensation $23.00 - $25.00 per hour

We are an equal opportunity employer and make employment decisions without regard to age, race, sex, sexual orientation, religion, national origin, gender, gender identity, disability, veteran status, genetic information or other protected class. Our locations are drug-free. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered