Leasing Consultant

Socket.dev; Canal Winchester (OH); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

PTO

401K match

Job summary

Homestead is seeking a Leasing Consultant in Canal Winchester, OH, to deliver exceptional customer service, conduct property tours, and assist residents through the leasing process. You will support marketing activities and maintain positive relationships with residents while helping to fill vacant units.

The role requires an upbeat, professional demeanor, weekend availability, and the ability to walk the property and show apartments as needed.

Qualifications

• Previous experience in a customer-facing role with upbeat demeanor.
• Weekend availability on Saturdays and Sundays as needed.
• Enthusiastic, professional customer service orientation.
• Entrata experience is a plus.
• Able to walk the property, show apartments, and stand for long periods.

Responsibilities

• Deliver exceptional customer service to future and current residents, ensuring their needs and concerns are promptly addressed.
• Conduct property tours, highlighting the features and amenities of the property.
• Assist future residents in completing rental applications and guiding them through the lease signing process.
• Support marketing initiatives, including managing listings on rental platforms and social media.
• Build and maintain strong relationships with current residents, addressing concerns and promoting engagement.

Skills

Customer service

Property tours

Interpersonal skills

Walk/stand for long periods

Weekend availability

Tools

Entrata

Job description

Job Details:

Job Location: Kingsley Park - Canal Winchester, OH, Position Type: Full Time, Salary Range: Undisclosed, Job Category: Real Estate

Mission

To provide the best resident life experience possible.

Vision

To continue to grow as developers, builders and operators and create a place where the best choose to work, residents choose to live, and investors choose to trust.

Values

VALUES- Every day, these Values drive the culture of all our efforts. Together, we commit to: Say It, Support It, Grow It, Own It, Do the Right Thing

Why Join Homestead

At Homestead we offer a variety of benefits designed to support work-life balance and overall wellness including generous PTO and a substantial 401K match

The Leasing Consultant plays a vital role in helping future residents find their ideal apartment homes and fosters relationships with our existing residents. You will be responsible for providing excellent customer service, assisting with the leasing process, and contributing to the overall success and growth of our property.

Responsibilities

• Deliver exceptional customer service to future and current residents, ensuring their needs and concerns are promptly addressed in an appropriate manner.
• Conduct property tours, highlighting the features and amenities of the property
• Assist future residents in completing rental applications, collecting required documentation, and guiding them through the lease signing process.
• Support marketing initiatives, both online and offline, to attract prospective residents, including managing listings on various rental platforms and social media channels.
• Build and maintain strong relationships with current residents, addressing their concerns, resolving issues, and promoting resident engagement and satisfaction.
• Stay informed about the local rental market, competitors, and industry trends to provide valuable insights and recommendations.
• Handle various administrative tasks, including maintaining accurate resident records, completing leasing paperwork, and managing the leasing office.
• Effectively communicate with property management, maintenance, and other staff to ensure operational and resident satisfaction.

Qualifications

• Previous experience working with people in an upbeat environment
• Ability to work on Saturdays and Sundays based on property need
• Enthusiastic and professional customer service
• Entrata experience a plus
• Ability to walk the property, show apartments, sit/stand for long periods of time