Job Details
Level: Entry
Job Location: Steeplechase Village - Columbus, OH 43217
Position Type: Full Time
Education Level: None
Salary Range: $18.00 - $20.00 Hourly
Travel Percentage: None
Job Shift: Day
Job Category: Property Management
Benefits
- 15 Paid Vacation Days
- 6 Paid Sick Days
- 11 Paid Holidays
- Immediate Eligibility for Medical, Dental and Vision Insurance
- Health Savings Account
- Short Term Disability
- Basic Life Insurance
- Pet Insurance
- 401K and more!
Summary of Position
The Leasing Consultant will assist Community Managers with leasing and occupancy at all properties as well as assist with marketing efforts.
Essential Job Functions
- Entering and closing work orders
- First point of contact for all prospects and residents
- Check vacant units to ensure readiness for tours
- Upkeep in the model unit as well as the pathway to the model unit
Resident Management
- Constantly try to achieve 95% or higher collected occupancy rate
- Strive to renew 100% of all Resident leases at or close to market and 30 days prior to expiration
- Perform duty of showing, accepting application and completing the lease process for current and future available units
- Ensure all applications are completed accurately and processed according to the guidelines in Applications/Leases/Move‑ins
- Submit all lease and applications to Property Manager immediately upon completion with appropriate deposit dollars
- Ensure all leases are signed and money paid prior to issuance of property keys and access codes
- Complete resident move‑in and move‑out checklists with residents
- Deliver completed lease to Management Company within 24 hours of resident move‑in
- Complete the vacate settlement statement and return it and all lease copies to the office within one week
- Complete weekly activity summary and time log and submit as required each week to the Management Company office
- Maintain confidentiality on all matters pertaining to the property, ownership and residents
- Conduct all business in accordance with the company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, and all other federal, state and local laws pertaining to multi‑family housing
- Ensure clean move‑ins, complete unit inspections and place move‑in gifts as appropriate
Marketing Responsibilities
- Study the surrounding market, noting trends and opportunities with respect to utilities, parking, value‑added services and community needs
- Complete property surveys of neighboring properties focusing on amenities, rents, concessions, and property curb appeal
- Conduct Open Houses and participate in other special events as requested by Corporate Managers
- Distribute all resident communication when asked (newsletters, notices, etc)
- Design and recommend to Management Company resident retention and incentive programs and implement these programs after approval
- Post vacant apartments on Craigslist and other suitable and approved marketing venues as defined by Management Company
- Assist with coordinating resident appreciation events
Qualifications
- Superior organization and communication skills
- Ability to provide courteous and professional service to residents, property managers and supervisors
- Ability to maintain courteous and professional relations with vendors and other service providers
- Must be honest in time reporting
- Reliability is a must
- Knowledge of Microsoft Office products (Excel, Word, PowerPoint, etc.)
- Valid driver’s license may be required
Education and Experience
Educational degree not required. At least one year of experience preferred.