Leasing Consultant

Kettler Inc.; Bowie (MD); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in residential property management is seeking a Leasing Consultant for its community in Bowie, MD. The role involves maximizing property occupancy through effective marketing, customer service, and resident retention efforts. Ideal candidates will have experience in customer service or sales, and a commitment to providing exceptional service.

Qualifications

• At least 1 year of customer service, sales or office experience.
• High School Diploma, GED, or equivalent; some college preferred.
• Proficient in Microsoft Office Suite.

Responsibilities

• Greeting prospective residents and providing property tours.
• Performing outreach marketing and social media initiatives.
• Processing lease applications and qualifying residents.

Skills

Customer service

Sales

Communication

Social media

Microsoft Office Suite

Education

High School Diploma or GED

Some college preferred

Job description

Overview

KETTLER currently has an opening for a Leasing Consultant at Fairmont at South Lake, an apartment community located in Bowie, MD.

TheLeasing Consultant, under the direction of the Community Manager, is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention and providing or coordinating exceptional customer service.

Responsibilities

• Greeting prospective residents and providing them with property tours.
• Performing proper outreach marketing.
• Help create engaging social media initiatives to connect residents, and manage posts.
• Daily follow up on all prospects to make sure all questions are answered and a “high touch” approach adhered to.
• Assisting with resident retention.
• Support efforts to partner with nearby businesses, events, and other local organizations.
• Walking the marketing path daily.
• Providing excellent customer service to residents and prospects.
• Processing lease applications and qualifying residents.
• Supporting the Community Manager with general office maintenance by answering phones and performing other administrative tasks.
• Play a key role in resolving resident concerns and issues.
• Other duties as assigned.

Qualifications

• At least 1 year of customer service, sales or office experience is required, preferably in residential propertymanagement.
• High School Diploma, GED, or equivalent; some college preferred.
• Customer service, sales, and goal-oriented mindset.
• Must be able to work on weekends and holidays.
• Computer proficiency and knowledge of the Microsoft Office Suite
• Excellent written and verbal communication skills and ability to interact with residents and customers in a professional manner.
• Familiarity with social media platforms, as well asbest practicesfor businesses.