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The Benoit Group LLC in Atlanta seeks a customer-focused leasing assistant to greet prospects, conduct property tours, handle inquiries, and coordinate move-ins. You will manage leasing paperwork and ensure Fair Housing compliance and state landlord/tenant statutes.
Responsibilities include tracking traffic logs, following up with prospects, collecting rents on time, keeping vacant/model apartments clean, supporting resident events, and attending training seminars.
Provide customer service to prospective residents, including property tours, telephone inquiries, online marketing and communications, and performing move‑in
Comply with all Fair Housing & Equal Housing Opportunity requirements
Comply with all appropriate state landlord/tenant statutes
Ensure that residents complete lease agreement paperwork completely and timely
Track and follow‑up with prospective tenants utilizing traffic logs and guest cards
Ensure the timely collection of rents
Ensure that vacant, model and target apartments are spotless appliances and fixtures are in working conditions
Support with resident retention by assisting resident activities, following up with service requests within 24 hours of their completion, and handling resident concern.
Attend training and development seminars