Leasing Consultant

Stonemark; Columbia (SC); On-site; USD 35,000 - 50,000; Full time

Job summary

Stonemark is seeking a Leasing Consultant in Columbia, South Carolina. The role involves marketing apartments, maintaining accurate inventories, and establishing rapport with prospective residents. Candidates must have excellent communication skills, an associate's degree, and related experience.

The Leasing Consultant will handle rental applications, assist in move-in processes, and support the Community Manager. Exceptional customer service and organizational abilities are essential for success in this position.

Qualifications

• Associate's degree (A.A.) or equivalent from a two-year college or technical school.
• Six months to one year related leasing experience or training.
• Ability to lift and move up to 25 pounds.

Responsibilities

• Maintain accurate inventory of available apartments.
• Establish rapport with prospective residents.
• Schedule appointments for showing apartments.
• Verify rental applications for accuracy.
• Assist with move-in and move-out processes.

Skills

Excellent people and communication skills

Organizational skills

Knowledge of word processing software

Knowledge of spreadsheet software

Knowledge of internet software

Education

Associate's degree or equivalent

Job description

Overview

Basic Function: Markets, shows and leases apartments to prospective tenants. Responds to all applicants and residents in a courteous and prompt manner regarding leasing, marketing, and resident relations.

Responsibilities

Principle Responsibilities The activities listed below are not inclusive; however, they are indicative of the types of activities normally performed by the Leasing Consultant. Other duties may be assigned.

Essential Functions

• Maintains an accurate, updated inventory of apartments available to rent, a list of prospective residents, and current information concerning renewals.
• Establishes rapport with each prospective resident, determines needs and desires, and presents the community in a manner that addresses those needs and desires.
• Schedules appointments for showing market-ready apartments, overcomes objections, obtains commitment to lease and follows up on undecided prospects.
• Verifies rental applications for accuracy and completeness per company and housing regulations.
• Prepares move-in and welcome packages.
• Assists in move-in/move-out process and ensures that apartments to be shown and leased are clean and attractive.
• Assists in the collection of rent and other monies due and processes service requests for maintenance service.
• Assists in preparation of community newsletter.
• Assists Community Manager and/or Assistant Community Manager with their responsibilities and assumes the role during their absence.

Approvals

Pre-qualification of prospective residents.

Development or Review and Submission for Approval

• Process rental applications, leases and lease renewals.
• Correspondence to residents, prospective residents, etc.
• The monthly newsletter.
• Propose activities or social functions for residents.
• Exceptional cases concerning terms of renewals or lease applications.

Requirements

Education/Experience: Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related leasing experience and/or training; or equivalent combination of education and experience.

Abilities and Aptitudes

Excellent people and communication skills are required. Must be well organized, professional, friendly, enthusiastic and diligent. Poise and positive attitude are essential.

Specific Skills

To perform this job successfully, an individual should have knowledge of word processing software, spreadsheet software and internet software. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. While performing the duties of this job, the employee is frequently required to stand, walk, sit and talk or hear.