Leasing Consultant

KETTLER; Arbutus (MD); On-site; USD 2,387,000 - 3,399,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Prescription coverage

HSA/FSA

401(k) Match

Job summary

KETTLER currently has an opening for a Leasing Consultant at Lansdowne Gardens in Halethorpe, MD. This role, under the direction of the Community Manager, seeks to maximize occupancy through outreach, tours, and exceptional service.

Responsibilities include greeting prospects, property tours, outreach marketing, managing social media initiatives, following up with prospects, processing lease applications, and supporting resident retention and office tasks.

Qualifications

• At least 1 year of customer service, sales or office experience is required, preferably in residential property management.
• High School Diploma, GED, or equivalent; some college preferred.
• Customer service, sales, and goal-oriented mindset.
• Must be able to work on weekends and holidays.
• Excellent written and verbal communication; interact with residents professionally.
• Familiarity with social media platforms and best practices for businesses.

Responsibilities

• Greeting prospective residents and providing property tours.
• Performing proper outreach marketing.
• Help create engaging social media initiatives and manage posts.
• Daily follow up on all prospects to ensure questions are answered and a high-touch approach.
• Assisting with resident retention.
• Support efforts to partner with nearby businesses and organizations.
• Walking the marketing path daily.
• Providing excellent customer service to residents and prospects.
• Processing lease applications and qualifying residents.
• Support Community Manager with general office tasks.

Skills

Customer service

Sales

Office experience

Communication

Social media familiarity

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

KETTLER currently has an opening for a Leasing Consultant at Lansdowne Gardens, an apartment community located in Halethorpe, MD.

The Leasing Consultant, under the direction of the Community Manager, is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention and providing or coordinating exceptional customer service.

Compensation: $21.00/hour DOE

We offer a robust Benefits Package including, but not limited to:

• Paid Time Off
• Health, Dental, Vision insurance; Life Insurance; Prescription coverage
• Tax-Advantaged Spending Accounts (HSA or FSA)
• 401(k) retirement plan with company match

Responsibilities

• Greeting prospective residents and providing them with property tours.
• Performing proper outreach marketing.
• Help create engaging social media initiatives to connect residents, and manage posts.
• Daily follow up on all prospects to make sure all questions are answered and a “high touch” approach adhered to.
• Assisting with resident retention.
• Support efforts to partner with nearby businesses, events, and other local organizations.
• Walking the marketing path daily.
• Providing excellent customer service to residents and prospects.
• Processing lease applications and qualifying residents.
• Supporting the Community Manager with general office maintenance by answering phones and performing other administrative tasks.
• Play a key role in resolving resident concerns and issues.
• Other duties as assigned.

Qualifications

• At least 1 year of customer service, sales or office experience is required, preferably in residential property management.
• High School Diploma, GED, or equivalent; some college preferred.
• Customer service, sales, and goal-oriented mindset.
• Must be able to work on weekends and holidays.
• Computer proficiency and knowledge of the Microsoft Office Suite
• Excellent written and verbal communication skills and ability to interact with residents and customers in a professional manner.
• Familiarity with social media platforms, as well as best practices for businesses.