Leasing & Community Operations Associate

Uip; Washington (District of Columbia); On-site; USD 54,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401k with company match

Paid time off

Job summary

UIP Companies seeks an Assistant Community Manager in NW Washington, DC. This onsite role reports to the Community Manager/Area Manager and oversees daily apartment operations, leasing, and resident relations.

The ACM coordinates with the Community Manager to lease units, handle tenant concerns, host events, and manage office staff, while ensuring safety policies and regulatory compliance.

Qualifications

• Valid DC Real Estate or Property Management license.
• Four-year college degree preferred; Associate’s degree or equivalent from two-year college or technical school.
• Four years’ experience in property management or two years with a PM designation.
• Excellent communication, interpersonal, and organizational skills.
• Prior sales experience in leasing, retail, or related field(s).
• Strong customer service and proactive tenant outreach.

Responsibilities

• Assist the Community Manager/Area Manager in planning and managing daily operations of apartment property.
• Monitor and manage operational expenses within the budget.
• Oversee tenant move-ins, move-outs, and evictions.
• Manage rent collection, increases, late payments, and returned checks.
• Develop leasing and marketing strategies to attract tenants.
• Assist in interviewing, screening and hiring of new employees.
• Train and schedule office personnel.
• Manage inventory and ordering of department supplies and equipment.
• Support disciplinary or promotional actions for office staff.
• Submit all administrative forms, files and reports.
• Coordinate with locator services for materials.
• Provide efficient, courteous responses to resident requests.
• Assist in resident retention programs (newsletters, referrals, events).
• Ensure OSHA standards and safety policies are followed.

Skills

Communication

Customer service

Teamwork

Sales experience

Organization

Problem solving

Education

Four-year college degree

Associate’s degree or equivalent

Tools

MS Office

Outlook

Excel

Yardi

Job description

UIP Companies seeks an Assistant Community Manager in NW Washington, DC. This onsite role reports to the Community Manager/Area Manager and oversees daily apartment operations, leasing, and resident relations.

The ACM coordinates with the Community Manager to lease units, handle tenant concerns, host events, and manage office staff, while ensuring safety policies and regulatory compliance.