Leasing & Community Experience Specialist

Woodruff Property Management Company; Phenix City (AL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical plan options

Disability & AFLAC insurance

401(K) with company match

Paid Time Off 16 days

9 company-paid holidays

Team-oriented environment

Job summary

Woodruff Property Management Company is seeking an energetic and customer-focused Leasing Consultant to assist prospective residents, support leasing efforts, and provide outstanding service to current residents. This role focuses on marketing, leasing, and resident relations, ensuring a smooth and welcoming experience for all tenants.

The ideal candidate will have strong interpersonal skills, be self-motivated, and maintain high organization and attention to detail.

Qualifications

• Previous leasing or related sales experience (preferred).
• Strong interpersonal and communication skills.
• Results-oriented, self-motivated, and able to work independently.
• Excellent organization skills and attention to detail.
• Professional, friendly, and customer-service driven.
• Flexible schedule, including weekends and some holidays as needed.
• Reliable transportation to support property needs.
• Must pass a criminal background check and drug screening.
• Valid driver’s license with a clear Motor Vehicle Record.

Responsibilities

• Market, show, and lease apartments to prospective residents.
• Establish rapport with potential residents, assess their budget, preferences, and needs.
• Maintain an updated inventory of available apartments and track renewal information.
• Verify rental applications for accuracy and compliance with company policies and housing regulations.
• Provide exceptional customer service to residents, assisting with inquiries and concerns.
• Assist in the move-in and move-out process, ensuring apartments are clean and move-in ready.
• Prepare move-in and welcome packages for new residents.
• Process service requests for maintenance and follow-up as needed.
• Represent the company in a professional and friendly manner at all times.
• May be required to work at other WPMC properties as needed.
• Perform additional leasing and administrative duties as assigned.

Skills

Interpersonal skills

Communication skills

Self-motivated

Organization

Customer-service

Flexible schedule

Reliable transportation

Tools

CRM software

Office suite

Job description

Woodruff Property Management Company is seeking an energetic and customer-focused Leasing Consultant to assist prospective residents, support leasing efforts, and provide outstanding service to current residents. This role focuses on marketing, leasing, and resident relations, ensuring a smooth and welcoming experience for all tenants.

The ideal candidate will have strong interpersonal skills, be self-motivated, and maintain high organization and attention to detail.