Leasing & Resident Experience Specialist

The Woodruff Companies; Columbus (GA); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Total rewards package

401(k) with company match

Paid Time Off

Job summary

Woodruff Property Management Company is seeking an energetic Leasing Consultant to assist prospective residents, support leasing efforts, and deliver outstanding service to current residents. You will market, show, and lease apartments while building lasting relationships.

This role requires strong communication, organization, and a customer-focused approach, with a flexible schedule including weekends. You'll work across properties, handle move-ins and move-outs, and help maintain a welcoming

Qualifications

• Previous leasing or related sales experience (preferred)
• Strong interpersonal and communication skills
• Results-oriented, self-motivated, and able to work independently
• Excellent organization skills and attention to detail
• Professional, friendly, and customer-service driven
• Flexible schedule, including weekends and some holidays as needed
• Reliable transportation to support property needs
• Must pass a criminal background check and drug screening
• Valid driver's license with a clear Motor Vehicle Record

Responsibilities

• Market, show, and lease apartments to prospective residents
• Establish rapport with potential residents, assess their budget, preferences, and needs
• Maintain an updated inventory of available apartments and track renewal information
• Verify rental applications for accuracy and compliance with company policies and housing regulations
• Provide exceptional customer service to residents, assisting with inquiries and concerns
• Assist in the move-in and move-out process, ensuring apartments are clean and move-in ready
• Prepare move-in and welcome packages for new residents
• Process service requests for maintenance and follow-up as needed
• Represent the company in a professional and friendly manner at all times
• May be required to work at other WPMC properties as needed
• Perform additional leasing and administrative duties as assigned

Skills

Leasing/sales experience

Interpersonal skills

Independence

Organization

Customer service

Flexible schedule

Reliable transportation

Background check

Driver's license

Job description

Woodruff Property Management Company is seeking an energetic Leasing Consultant to assist prospective residents, support leasing efforts, and deliver outstanding service to current residents. You will market, show, and lease apartments while building lasting relationships.

This role requires strong communication, organization, and a customer-focused approach, with a flexible schedule including weekends. You'll work across properties, handle move-ins and move-outs, and help maintain a welcoming