Leasing & Community Experience Specialist

GHP Management Corporation; Los Angeles (CA); On-site; USD 41,600 - 47,840; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

On-site parking

Flexible spending account

Job summary

GHP Management Corporation in Los Angeles, CA is seeking a Leasing Specialist to be the friendly face of our communities. You will guide prospective residents through tours, explain amenities, and help them find the perfect home.

This full-time role requires weekend availability, up to 50% travel between properties, and a strong commitment to service excellence. A background in property management leasing is preferred and a valid driver's license is required.

Qualifications

• Desire to deliver an exceptional resident and colleague experience in a fast-paced, high-energy environment.
• Flexibility with schedule as needs can change weekly and daily and work on weekends.
• Must pass background and drug test screening.
• May require driving golf carts and valid driver license.

Responsibilities

• Provide a memorable leasing experience for prospective residents through completing creative and personalized tours
• Create a sense of community and an outstanding living experience for new residents
• Assist with all prospect inquiries including application process, tour coordination, lease administration, approval process, and move‑in process to ensure the new resident has the best move in experience attainable
• Demonstrate service excellence through the demonstration of company values, our employee promise, policies and initiatives
• Maintain a working knowledge of all community features and benefits and ensure these are showcased during the sales process with all prospects
• Create excitement through creative campaigns, continuous outreach, and social media
• Demonstrate a sense of urgency when making appointments for future residents to visit the community
• Continuously reach out to potential residents with tailored updates – from the ideal floor‑plan they’ve had in mind to the best restaurant in the neighborhood
• Adhere to sales and occupancy goals, and service standards by consistently delivering a strong closing ratio
• Develop and maintain an ongoing resident retention program through Reputation Management and Marketing Activities
• Handle marketing tasks, leads and clients for multiple properties simultaneously

Skills

Customer service

Flexibility

Driving license

Communication

Attention to detail

Job description

GHP Management Corporation in Los Angeles, CA is seeking a Leasing Specialist to be the friendly face of our communities. You will guide prospective residents through tours, explain amenities, and help them find the perfect home.

This full-time role requires weekend availability, up to 50% travel between properties, and a strong commitment to service excellence. A background in property management leasing is preferred and a valid driver's license is required.