A property management company in Deerfield, Illinois is seeking an individual to manage the leasing process. Responsibilities include preparing lease agreements and ensuring customer satisfaction. Ideal candidates should have previous sales and customer service experience, be adaptable to non-traditional hours, and exhibit a strong commitment to customer service. This role requires both desk work and community tours, utilizing creativity in outreach marketing and events.
Qualifications
An unmatched commitment to customer service.
Ability to work overtime and a non-traditional schedule including evenings, weekends, and holidays.
Combination of sedentary desk work and touring the community for a period of 8 hours.
Responsibilities
Manage the leasing process, identifying the needs of potential residents.
Prepare lease agreements and maintain accurate records.
Use creativity to assist with outreach marketing and resident events.
Skills
Customer service commitment
Ability to work overtime
Sales experience
Education
Previous sales and customer service experience
Job description
Essential Duties and Responsibilities
Manage the leasing process, identifying the needs of potential residents and addressing those needs to close the sale
Prepare lease agreements and maintain accurate records
Demonstrate an understanding of pricing, floor plans, amenities, and other offerings the community provides while touring prospects
Use your creativity to assist with outreach marketing and resident events
Knowledge, Skills and Abilities
An unmatched commitment to customer service
Ability to work overtime and a non-traditional schedule including evenings, weekends, and holidays
Individuals will perform a combination of sedentary desk work and touring the community for a period of 8 hours. Some communities will have stairs in select units. In addition, you will need to use a computer, telephone and other office equipment to perform tasks.
Education & Experience
Previous sales and customer service experience required