Leasing

Apartment-Management-Consultants; Phoenix (AZ); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Vacation & Sick Time

Health Benefits

401K & IRA

Job summary

Apartment-Management-Consultants is seeking a Leasing Consultant to act as the community's sales representative, greet clients, present features and benefits, and secure lease agreements from qualified prospects.

Responsibilities include preparing show-ready model units, processing applications, maintaining knowledge of lease terms and policies, and delivering professional customer service while supporting resident retention and outreach marketing.

Qualifications

• Strong communication, written and verbal.
• Professional and courteous in a fast-paced environment.
• Organized with attention to detail.
• Customer service experience preferred in leasing.

Responsibilities

• Greet clients and secure lease agreements from qualified prospects.
• Ensure show-ready model/apartments and maintain a clean workspace.
• Be knowledgeable about lease terms, unit specs, availability, market conditions, and community policies.
• Provide customer service and sales throughout the leasing process.
• Maintain contact with locator services and local businesses for informational material.
• Conduct outreach marketing and competitive property shopping.
• Support resident retention programs and move-in file maintenance.
• Report unusual or extraordinary circumstances to management.
• Handle resident requests and complaints courteously and efficiently.
• Maintain a professional appearance and conduct at all times.

Skills

Communication skills

Professionalism

Attention to detail

Customer service

Job description

We are currently seeking a Leasing Consultant!

Leasing Consultants act as the community's sales representative by greeting clients, presenting the features and benefits of their community, and properly securing lease agreements from qualified persons.

Responsibilities include:

• Collect a deposit and process future residents’ applications
• Ensure the model/target apartments are ready for the show and maintain a clean workspace
• Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all community policies and ensure understanding of required application information, screening process, policies, and procedures.
• Utilize proper customer service and sales techniques
• Maintain contact with all apartment locator services and local businesses to provide informational material
• “Shop” surrounding or competing properties and conduct outreach marketing
• Develop and maintain on-going resident retention programs
• Create new move-in resident files and assist with the ongoing file maintenance
• Report unusual or extraordinary circumstances regarding the property or residents
• Handle resident requests and complaints courteously and efficiently
• Maintain a professional appearance and conduct at all times

Requirements:

• Strong communication skills both written and verbal
• The ability to remain professional and courteous in a fast-paced working environment
• Organized with attention to detail
• Customer service experience preferred in a leasing role

Additional Information:

We are a leader in the property management industry. Our passion for helping people, creating authentic relationships, and common values has established a working environment that undeniably stands out. Every day our associates have the opportunity to collaborate together in a thriving culture with a determined attitude that inspires and rewards original ideas. We provide significant career advancement opportunities, competitive compensation, benefits, and incentive programs.

Compensation: Full-Time $ 21.00 to $ 23.00 per hour

• Vacation & Sick Time for Full & Part-Time Employees
• Health and Wellness Programs
• Empower 401K and Roth IRA- Including Free Financial Advisors and Employer Match
• 9 Paid Holidays per year
• Employee Referral Incentives
• Bonus and Commission Opportunities
• Employee Rent Discount Program
• Professional Development Training
• Medical, Dental, Vision, Life, Accident, Critical Illness, Hospital Indemnity, and Short-Term Disability coverage is available

*Outlined benefits are subject to change and may vary based on location or employee status*

If you are looking for an exciting employment opportunity, we are the employer for you!

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, national origin, sex (including pregnancy, sexual orientation and gender identity), age, disability or genetic information.

Candidates will be required to pass a background and drug screening. A conviction will not necessarily disqualify a candidate from employment. Qualified Applicants with arrest or conviction records will be considered for employment.

Only qualified candidates will be contacted.

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Equal Opportunity Employer, including disabled and veterans.

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