Bilingual Apartment Leasing Agent

Certified Apartment Staffing; Texas; Presencial; USD 42.000 - 52.000; Jornada completa

Descripción de la vacante

Certified Apartment Staffing is seeking a Bilingual Apartment Leasing Agent for a fast-paced multifamily community in Texas. The ideal candidate will manage the full leasing cycle, conduct property tours, handle inquiries, and ensure a premier resident experience while upholding Fair Housing policies.

The role emphasizes bilingual communication, professional presentation, and the ability to close leases with strong follow-up and CRM utilization. Previous leasing experience is preferred.

Formación

• Bilingual in English and Spanish is required.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Professional appearance and demeanor.
• Strong organizational skills and attention to detail.
• Ability to confidently communicate with prospects and residents.
• Comfortable using computers, email, and web-based software.
• Dependable attendance and reliable transportation.

Responsabilidades

• Greet prospective residents and provide professional, engaging property tours.
• Respond promptly to phone, email, online, and walk-in leasing inquiries.
• Explain apartment availability, pricing, community amenities, policies, and leasing requirements.
• Follow up consistently with prospects to maximize leasing conversions.
• Process rental applications, required documentation, and lease paperwork accurately.
• Assist with lease signings, renewals, move-ins, and resident communications.
• Maintain accurate prospect and resident information within property management and CRM systems.
• Build positive relationships with current and prospective residents.
• Assist with resident retention and community outreach efforts.
• Maintain professional presentation of the leasing office, model units, and tour routes.
• Work closely with property management and maintenance teams to provide an excellent resident experience.
• Follow Fair Housing requirements and all company policies and procedures.

Conocimientos

Bilingual English/Spanish

Verbal & written communication

Customer service

Organization

Detail oriented

Prospecting & closing

Tech proficiency

Herramientas

Yardi

OneSite

ResMan

RealPage

Knock

Descripción del empleo

Job Description

Bilingual Apartment Leasing Agent

Employment Type: Full-Time
Industry: Multifamily / Property Management
Language Requirement: Bilingual – English & Spanish

Position Overview:

We are seeking an experienced, professional, and highly motivated Bilingual Apartment Leasing Agent to join a multifamily residential community. The ideal candidate is a confident leasing professional who understands the full leasing cycle, delivers exceptional customer service, and knows how to turn prospective residents into signed leases. This position requires someone who is organized, dependable, personable, and comfortable working in a fast-paced apartment community.Previous apartment leasing or multifamily property management experience is strongly preferred. Fluency in both English and Spanish is required.

Key Responsibilities:

• Greet prospective residents and provide professional, engaging property tours
• Respond promptly to phone, email, online, and walk-in leasing inquiries
• Explain apartment availability, pricing, community amenities, policies, and leasing requirements
• Follow up consistently with prospects to maximize leasing conversions
• Process rental applications, required documentation, and lease paperwork accurately
• Assist with lease signings, renewals, move-ins, and resident communications
• Maintain accurate prospect and resident information within property management and CRM systems
• Build positive relationships with current and prospective residents
• Assist with resident retention and community outreach efforts
• Maintain professional presentation of the leasing office, model units, and tour routes
• Work closely with property management and maintenance teams to provide an excellent resident experience
• Follow Fair Housing requirements and all company policies and procedures

Required Qualifications:

• Bilingual in English and Spanish
• Strong verbal and written communication skills
• Excellent customer service and interpersonal skills
• Professional appearance and demeanor
• Strong organizational skills and attention to detail
• Ability to confidently communicate with prospects and residents
• Comfortable using computers, email, and web-based software
• Dependable attendance and reliable transportation
• Ability to work independently while contributing to a team environment

Highly Preferred Qualifications:

• Previous apartment leasing experience
• Multifamily property management experience
• Experience with property management or leasing software such as Yardi, OneSite, ResMan, RealPage, Knock, or similar platforms
• Experience conducting property tours and closing leases
• Knowledge of Fair Housing guidelines
• Experience with resident relations, renewals, and leasing follow-up

What We're Looking For:

We are looking for more than someone who can simply answer phones and give tours. The strongest candidate will be proactive, polished, sales-minded, dependable, and genuinely passionate about helping people find their next home.

You should be comfortable starting conversations, building rapport quickly, following up with leads, overcoming objections professionally, and asking for the lease.

If you have multifamily leasing experience and are looking for an opportunity where your professionalism, bilingual communication skills, and leasing abilities will be valued, we encourage you to apply.