Leasing Associate

AOG Living; Cypress (TX); On-site; USD 34,000 - 46,000; Full time

Job summary

AOG Living is seeking a Leasing Associate in Cypress, TX to market, lease, and maintain positive resident relations. You will greet prospects, tour property, process applications, and coordinate move-ins to help achieve high occupancy and retention.

The role requires strong sales and customer service skills, knowledge of property management software, and familiarity with leasing regulations. This full-time position offers growth within a national multi-family management company.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of apartment leasing or sales experience.
• Strong communication and sales skills; customer service background acceptable.

Responsibilities

• Perform all sales and leasing activities, greet prospects and qualify them.
• Tour property and amenities; maintain occupancy goals.
• Process applications and leases according to policy.
• Coordinate move-in, move-out, and renewals per policy.
• Use on-site software to track unit availability and market trends.
• Design and execute marketing plans to drive traffic to the property.

Skills

Apartment leasing experience

Customer service

Sales skills

Reading, writing communication

Microsoft Office

ResMan property management software

Fair Housing Laws knowledge

Education

High school diploma or equivalent

Tools

ResMan

Microsoft Office

Job description

Description

Our national multi-family management company seeks a Leasing Associate with a \"Whatever it Takes\" attitude to be responsible for marketing, leasing, and maintaining positive resident relations.

Summary:
The Leasing Associate is responsible for professionally achieving high occupancy and resident retention goals by creating positive relationships with the prospect and current residents, clients, and vendors.

JOB SUMMARY
Responsible for marketing, leasing, and maintaining positive resident relations.

REPORTS TO: Community Manager, Assistant Community Manager and/or Regional Property Supervisor

SUPERVISES: None

ESSENTIAL FUNCTIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Perform all sales and leasing activities (greet and qualify prospects, tour property and amenities).
Ensure the property and show units meet the Companys standards for the marketing/leasing tour. Communicate upkeep needs with Property Manager and Maintenance Team.
Record all telephone and in-person traffic according to Company policy.
Ensure application is completed according to Company policy.
Ensure the lease is completed according to Company policy.
Ensure the move-in process is completed according to Company policy.
Ensure the renewal process is completed according to Company policy.
Ensure the move-out process is completed according to Company policy.
Use on-site property software to track apartment availability.
Be knowledgeable of market trends and competitor conditions that may impact on the propertys occupancy. Prepare market survey.
Design marketing plan and activities to drive traffic to the property.
Complete outreach marketing and record all marketing efforts.
Proficiency in using the internet for marketing, including Craigs List, Google, and other search engines.
Distribute newsletters, flyers, and resident notices.

Qualifications

Qualifications

DEGREES AND DIPLOMAS
High school diploma or equivalent.
1 year experience in apartment leasing and/or sales

KNOWLEDGE, SKILLS, AND ABILITIES
Apartment leasing experience or experience in a customer service-related industry (i.e., retail sales, hospitality).
Must be able to read, write and communicate effectively to comprehend and complete documents, lease agreements, and communicate effectively with residents.
Demonstrate ability to apply sales skills (generating sales leads, conducting presentations, qualifying prospects, and closing).
Must have mathematical skills at high school level to calculate prorated rents, deposits, etc.
Proficiency in using property management software(s) ResMan, as well as Microsoft Office to complete the required reports, create marketing flyers, etc.
Must have basic knowledge of Fair Housing Laws