Leasing Agent- Waukesha

Axiom Properties; Waukesha (WI); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Tuition reimbursement

Disability insurance

Life insurance

Telehealth program

Pet insurance

HSA monthly contribution

Employee rent discount

Paid time off

Holiday pay

Job summary

Axiom Properties, Inc. seeks a proactive Leasing Agent for Mountain Village Apartments. You will handle leasing, marketing support, and admin tasks to ensure smooth property operations while building positive relationships with residents and prospects.

Responsibilities include processing applications, maintaining units, and ensuring compliance with Fair Housing laws. A strong focus on customer service and timely communication is required.

Qualifications

• Previous leasing experience preferred but not required.
• Proficiency in answering calls, emails, and greeting clients.

Responsibilities

• Lease apartments and assist with off-site marketing efforts.
• Inspect and maintain model units, vacant rentable units, and overall property.
• Ensure compliance with Fair Housing laws.
• Process rental applications and prepare lease agreements.
• Organize and maintain resident and office files.
• Create and update reports, lease packages, and online content.
• Collect rents and deposits, and drive to the bank for deposits as needed.
• Respond promptly to communications (calls, emails, texts, inquiries).
• Submit and follow up on work orders to ensure timely completion.
• Maintain professional communication with residents, applicants, staff, and vendors.
• Support resident retention and lease renewals.
• Conduct property inspections to uphold appearance standards.

Skills

Leasing experience

Customer service

Office tasks

Job description

Position:

Leasing Agent

Location:

Mountain Village Apartments

Pay Range:

$19-$26

About the Role:

We are seeking a proactive and personable Leasing Agent to join our team. In this role, you will handle leasing and marketing efforts while assisting with administrative tasks to ensure smooth property operations. You’ll be responsible for fostering positive relationships with residents and prospects, ensuring compliance, and maintaining property professionalism.

Key Responsibilities:

• Lease apartments and assist with off-site marketing efforts.
• Inspect and maintain the appearance of model units, vacant rentable units, and overall property.
• Ensure compliance with all Fair Housing laws.
• Process rental applications and prepare lease agreements.
• Organize and maintain resident and office files.
• Create and update reports, lease packages, and online content.
• Collect rents and deposits, and drive to the bank for deposits as needed.
• Respond promptly to communications, including calls, emails, text messages, and internet inquiries.
• Use call scripts for initial contacts with prospective residents.
• Submit and follow up on work orders to ensure timely completion.
• Maintain professional and courteous communication with residents, applicants, staff, and vendors.
• Support resident retention efforts and lease renewal processes.
• Conduct property inspections to uphold high property appearance standards.

What We’re Looking For:

• Education & Experience: Previous leasing experience preferred but not required.
• Licenses: Valid driver’s license with a clean driving record and current auto insurance. Any changes to driving status must be reported immediately.
• Physical Requirements: Ability to stand, walk, climb stairs, stoop, kneel, and lift or move up to 25 lbs. Proficiency in handling office tasks, such as answering calls, emails, and greeting clients.

What We Offer:

• Professional Growth: Training programs for career development.
• Financial Benefits:
  • 401(k) with company match up to 4%, fully vested upon participation.
  • Tuition reimbursement.
• Health & Wellness:
  • Medical, dental, and vision insurance.
  • Short-term and long-term disability insurance.
  • Employer-paid group life insurance, voluntary life insurance options, and Allstate supplemental insurance.
  • Employer-paid virtual telehealth program.
  • Vet Pet Insurance.
  • Employer HSA monthly contribution.
  • Employee rent discount.
  • Paid time off.
  • Holiday pay (6 company-wide holidays and 3 flexible holidays).

Expectations:

• Adhere to assigned work schedules and arrive on time.
• Maintain a professional appearance and attitude.
• Achieve a minimum benchmark of 70% on secret shop evaluations and training.
• Comply with OSHA standards and company safety policies.
• Deliver exceptional customer service and foster positive relationships with all stakeholders.