Leasing Agent - Temporary

GATEWAY MANAGEMENT COMPANY; Knoxville (TN); On-site; USD 24,000 - 32,000; Full time

Job summary

Gateway Management Company in Knoxville, TN is seeking a temporary Leasing Agent for Holston Commons. You will greet prospective residents, answer inquiries, show apartments, and assist the Property Manager to meet occupancy goals.

The role emphasizes customer service, accuracy, and teamwork in a busy apartment office environment, with occasional evening/weekend hours and on-call status.

Qualifications

• High school diploma or equivalent.
• One or more years of sales or leasing experience.
• Strong attention to detail and accuracy.
• Knowledge of general office machines.
• Positive, friendly, professional attitude with customer service focus.
• Ability to work cooperatively with others.

Responsibilities

• Greets prospective residents and presents the community and apartments to showcase features and benefits.
• Responds to inquiries via email and phone in a timely manner.
• Prepares lease and lease renewal documents.
• Follows Fair Housing Standards in dealings with prospects and residents.
• Assists the Property Manager in maintaining occupancy goals.
• Supports resident functions and activities to encourage retention.

Skills

Customer service

Sales

Leasing experience

Communication

Detail-oriented

Education

High school diploma

Tools

Office machines

Job description

Gateway Management Company is currently seeking a temporary Leasing Agent for our Holston Commons apartment community located in Knoxville, TN. This position will be responsible for helping prospective tenants, answering phones, showing apartments and assisting the manager as needed.

Responsibilities:

• Greets prospective residents, determines needs and preferences and professionally presents the community and specific apartments while providing features and benefits.
• Responds to inquiries for property information in an appropriate and timely manner via email and phone.
• Prepares lease and lease renewal documents.
• Follows Fair Housing Standards in all matters when working with prospects and residents.
• Assists the Property Manager in maintaining occupancy goals of the community.
• Encourages resident retention by establishing and maintaining positive relationships with residents and assists with resident functions, activities and programs as needed.

Qualifications:

• High school diploma or equivalent.
• One or more years of sales or leasing experience.
• Strong attention to detail, as demonstrated by regularly verifying all work thoroughly to ensure there are no errors.
• Knowledge of general office machines.
• Displays a positive, friendly and professional attitude with a strong focus on customer service.
• Ability and willingness to work cooperatively with others.

Working Conditions and Physical Demands:

• Normal demands associated with an apartment management office environment.
• Light to medium work that requires extensive standing, walking, stair climbing, stooping, crouching and lifting up to 20 pounds frequently.
• Ability to work on computer for long periods, and communicate with individuals by telephone, email and face to face.
• Ability to inspect and tour the property daily and meet with residents and other employees on a daily basis.

May require evening and/or weekend work and on-call status