Leasing Agent — Multifamily Community Champion

ONYX Multifamily Group; San Antonio (TX); Presencial; USD 32.000 - 52.000; Jornada completa

Descripción de la vacante

ONYX Multifamily Group in San Antonio, TX is seeking a motivated Leasing Agent to support the leasing process at Peanut Factory, our multifamily community. You will welcome prospective tenants, answer questions, conduct property tours, and help applicants through the lease process while delivering exceptional customer service.

The ideal candidate has at least 2 years of leasing or property management experience, strong communication and organizational skills, knowledge of Fair Housing

Formación

• At least 2 years of experience in Leasing, Property Management, Real Estate, or a related field.
• High school diploma or equivalent required.
• Strong communication and customer-service orientation.
• Knowledge of Fair Housing regulations.
• Proficiency with CRM systems and Microsoft Office.
• Professional and customer-focused approach when working with prospective and current residents.

Responsabilidades

• Welcome and greet prospective tenants, providing a positive and professional first impression.
• Assist prospective tenants throughout the leasing process by answering questions and addressing concerns.
• Build rapport with prospective and current tenants and maintain positive tenant relationships.
• Conduct property tours, showcasing available apartment homes, amenities, and communal areas.
• Highlight the features and benefits of available units and the community to prospective tenants.
• Assist prospective tenants with the application process and ensure required documentation is complete and accurate.
• Conduct tenant screenings, including background and credit checks, in compliance with company policies and Fair Housing regulations.
• Assist with lease negotiations and ensure lease agreements are thoroughly reviewed and understood by tenants.
• Explain lease terms, rent payment procedures, and applicable additional fees.
• Collaborate with marketing teams to promote available units through online listings, social media, and other marketing materials.
• Maintain current knowledge of property features, pricing, availability, and community offerings.
• Provide exceptional customer service by responding to tenant inquiries, concerns, and maintenance requests promptly and professionally.
• Maintain a responsive, helpful, and professional attitude when interacting with tenants and prospective tenants.
• Maintain accurate records of leasing activities, tenant information, and lease agreements.
• Prepare and submit leasing reports and updates as required.

Conocimientos

Customer service

Communication

Interpersonal skills

Organizational skills

Problem solving

Educación

High school diploma or equivalent

Bachelor's degree in Business Administration or related field

Herramientas

CRM systems

Microsoft Office

Descripción del empleo

ONYX Multifamily Group in San Antonio, TX is seeking a motivated Leasing Agent to support the leasing process at Peanut Factory, our multifamily community. You will welcome prospective tenants, answer questions, conduct property tours, and help applicants through the lease process while delivering exceptional customer service.

The ideal candidate has at least 2 years of leasing or property management experience, strong communication and organizational skills, knowledge of Fair Housing