Leasing Agent — Drive Occupancy & Resident Experience

Banyan Living; Stow (MA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health & dental insurance

PTO, sick & holiday

Rent discount 35%

Training opportunities

Job summary

Banyan Living is seeking a Leasing Agent to join our team and bring expertise in residential leasing to drive occupancy and resident satisfaction. In this role, you will leverage your prior leasing experience to market properties, negotiate lease terms, and deliver exceptional customer service to prospective and current residents.

You will lead property tours, process applications, perform credit/background checks, and ensure compliance with Fair Housing laws while supporting management with

Qualifications

• Lead property tours and presentations with professionalism and detailed knowledge of each community.
• Process applications, perform credit/background checks, and qualify residents per Fair Housing laws.
• Develop and maintain relationships to foster community retention and referrals.
• Collaborate with management to implement marketing strategies to increase leasing performance and occupancy.

Responsibilities

• Prepare accurate lease agreements and ensure documentation complies with policies and legal requirements.
• Provide mentorship and training to junior leasing staff as needed.
• Maintain strong communication with prospects and residents to support satisfaction and renewals.
• Stay informed on leasing procedures and Fair Housing regulations.
• Utilize office and property management software to track leads, applications, and leases.

Skills

Leasing excellence

Property tours

Negotiation

Customer service

Communication

Organization

Tools

Microsoft Office

Property management software

Job description

Banyan Living is seeking a Leasing Agent to join our team and bring expertise in residential leasing to drive occupancy and resident satisfaction. In this role, you will leverage your prior leasing experience to market properties, negotiate lease terms, and deliver exceptional customer service to prospective and current residents.

You will lead property tours, process applications, perform credit/background checks, and ensure compliance with Fair Housing laws while supporting management with