Leasing Agent - Affordable Housing

Rochester's Cornerstone Group; Buffalo (NY); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401(k) match

Profit sharing

Health insurance

Paid time off

Sick time

Short-term disability

Employee assistance

Cell phone allowance

Birthday bonus

Job summary

Rochester’s Cornerstone Group in Buffalo is seeking a Leasing Agent to lease apartments and deliver exceptional resident services while supporting the Community Manager with administrative tasks. This full-time role is based in our community and offers opportunities to grow within a dynamic team.

The position pays $20–$23/hour, with full-time, 40 hours per week, plus a comprehensive benefits package including a 401(k) with company match, health insurance, PTO, sick time, disability coverage,

Qualifications

• High School Diploma required.
• Minimum of 1 year of experience in property management or a customer service-related role preferred.
• Affordable Housing experience preferred.

Responsibilities

• Leases units and provides exceptional customer service to residents.
• Manages communications with residents and handles administrative tasks.
• Collects rent, processes bills, posts payments, and deposits receipts.
• Creates application packets and enters applicants into the system.
• Assists with Recertification Interviews.
• Maintains an organized workspace and positive environment for staff and residents.
• Shows and leases apartments, processes or denies rental applications.
• Conducts new resident orientation and move-in/move-out inspections.

Skills

Communication

Interpersonal skills

Customer service

Organizational skills

Time management

Reliable transportation

Education

High School Diploma

Tools

Microsoft Office

Internet navigation

Job description

Join our Team and Make a Difference!

At Rochester’s Cornerstone Group, we value our employees and foster a positive and supportive work environment where integrity is our guiding principle. If you’re looking for an opportunity to grow with a dynamic team, we’d love to hear from you.

RCG offers 401(k) with 6% company match and profit sharing, Generous Health Insurance, Paid Time Off, 56 hours of sick time, Short Term Disability, Employee Assistance Program, weekly cell phone reimbursement, 10 paid holidays, plus a bonus paid holiday for employees’ birthdays!

Leasing Agent

Compensation: $20-23/hour (based on experience) Full-time, 40 hours/week

The Leasing Agent is responsible for leasing units and providing exceptional customer service to residents while actively assisting the Community Manager with supervision and administrative responsibilities. The Leasing Agent is required to actively promote company's mission, values, and culture, as well as act with the highest level of ethical decision-making at all times.

Key Responsibilities

• Leasing units and providing exceptional customer service to residents.
• Manages communications with residents and administrative responsibilities.
• Collects rent, processes billing statements, posts payments, and deposits receipts.
• Creates application packets and enters applicants into the system.
• Assists with Recertification Interviews.
• Maintains an organized and professional workspace and positive environment for staff and residents.
• Shows and leases apartments to prospective residents, processes, approves, or denies rental applications.
• Conducts new resident orientation and performs move-in and move-out inspections.

Essential Qualifications

• Required to contribute to a harmonious and professional workplace environment.
• Excellent communication, interpersonal, customer service, organizational, and time management skills required.
• Must have computer proficiency in Microsoft Office and the ability to navigate the Internet.
• Must have reliable transportation.
• High School Diploma required.
• Minimum of 1 year of experience in property management or a customer service-related role preferred.
• Affordable Housing experience preferred.

Interested candidates are encouraged to apply! We are excited to look over your credentials and will reach out if we'd like to schedule an interview. Thank you!

Join our team and make a difference!