Leasing Agent - Affordable Housing

Rochester's Cornerstone Group, Ltd.; Buffalo (NY); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401(k) with company match

Health insurance

Paid time off

Sick time

Short Term Disability

Employee Assistance Program

Cell phone reimbursement

10 paid holidays

Birthday holiday bonus

Job summary

Rochester’s Cornerstone Group, Ltd. is seeking a Leasing Agent to lease units and deliver outstanding resident service while supporting the Community Manager with supervision and admin duties.

The role emphasizes ethical conduct, mission alignment, and a professional workplace. Requires a high school diploma and at least 1 year in property management or customer service, with housing experience preferred.

Qualifications

• Excellent communication, interpersonal, customer service, organizational, and time management skills required.
• Must have computer proficiency in Microsoft Office and the ability to navigate the Internet.
• Must have reliable transportation.

Responsibilities

• Leasing units and providing exceptional customer service to residents.
• Manages communications with residents and administrative responsibilities.
• Collects rent, processes billing statements, posts payments, and deposits receipts.
• Creates application packets and enters applicants into the system.
• Assists with Recertification Interviews.
• Maintains an organized and professional workspace and positive environment for staff and residents.
• Shows and leases apartments to prospective residents, processes, approves, or denies rental applications.
• Conducts new resident orientation and performs move-in and move-out inspections.

Skills

Communication skills

Interpersonal skills

Customer service

Organizational skills

Time management

Computer proficiency

Education

High School Diploma

Tools

Microsoft Office

Job description

Join our Team and Make a Difference!

At Rochester’s Cornerstone Group, we value our employees and foster a positive and supportive work environment where integrity is our guiding principle. If you’re looking for an opportunity to grow with a dynamic team, we’d love to hear from you.

RCG offers 401(k) with 6% company match and profit sharing, Generous Health Insurance, Paid Time Off, 56 hours of sick time, Short Term Disability, Employee Assistance Program, weekly cell phone reimbursement, 10 paid holidays, plus a bonus paid holiday for employees’ birthdays!

We're looking for a motivated, dependable, and disciplined individual to join our team!

Leasing Agent:

Compensation: $20-23/hour (based on experience) Full-time, 40 hours/week

Summary:

The Leasing Agent is responsible for leasing units and providing exceptional customer service to residents while actively assisting the Community Manager with supervision and administrative responsibilities. The Leasing Agent is required to actively promote company's mission, values, and culture, as well as act with the highest level of ethical decision-making at all times.

Key Responsibilities:

• Leasing units and providing exceptional customer service to residents.
• Manages communications with residents and administrative responsibilities.
• Collects rent, processes billing statements, posts payments, and deposits receipts.
• Creates application packets and enters applicants into the system.
• Assists with Recertification Interviews.
• Maintains an organized and professional workspace and positive environment for staff and residents.
• Shows and leases apartments to prospective residents, processes, approves, or denies rental applications.
• Conducts new resident orientation and performs move-in and move-out inspections.

Essential Qualifications:

• Required to contribute to a harmonious and professional workplace environment.
• Excellent communication, interpersonal, customer service, organizational, and time management skills required.
• Must have computer proficiency in Microsoft Office and the ability to navigate the Internet.
• Must have reliable transportation.
• High School Diploma required.
• Minimum of 1 year of experience in property management or a customer service-related role preferred.
• Affordable Housing experience preferred.

Join our team and make a difference!