Assistant Community Manager

Pratum Companies; Baltimore (MD); On-site; USD 31,000 - 45,000; Full time

Benefits offered by this job

Paid vacation

Sick leave

11 paid holidays

Health benefits

Job summary

Pratum Companies is seeking an experienced Assistant Community Manager to oversee leasing and compliance at our affordable housing community in Maryland. You will manage wait lists, income verifications, renewals, and coordinate with property management to maintain occupancy and accurate records.

The role focuses on Tax Credit housing, Fair Housing compliance, and high service standards for residents and prospective tenants.

Qualifications

• 2+ years of Property Management experience.
• 2+ years' experience in LIHTC compliance, certification and recertification.
• Certification to LIHTC or compliance, such as TCS or COS preferred.
• Excellent and premiere customer service orientation.
• Be able to perform job duties with limited oversight in a fast-paced environment.
• Excellent verbal and written communication skills.
• Accounts receivable and collections experience.
• 2 years recertification experience or professional certification such as Certified Occupancy Specialist and LIHTC designations.
• Attention to detail and ability to work independently; proficient in Word, Excel, Outlook, One-Site PM Software and Internet.

Responsibilities

• Manage wait list for Tax Credit for potential residents.
• Coordinate on-site data collections and processing of resident information.
• Schedule resident recertification interviews and follow through to completion.
• Ensure proper calculation of income, assets, rent levels, etc.
• Assist manager with accounts receivables and account payables.
• Coordinate apartment inspections and create work requests.
• Assist residents with inquiries.
• Maintain resident files in accordance with company policy & regulatory agency policy.
• Assist office staff on other tasks, including collection of rents and social activities.
• Assist with several administrative and leasing tasks.
• Perform other duties as assigned by management.

Skills

Property management

LIHTC compliance

Customer service

Communication

Accounts receivable

Attention to detail

Multitasking

Tools

One-Site Property Management Software

Word

Excel

Outlook

Internet

Job description

Assistant Community Manager

We are seeking an experienced and results-driven Assistant Community Manager to oversee leasing operations at our affordable housing community governed by mixed market and Low-Income Housing Tax Credit (LIHTC) regulations. Responsible for helping lead the team, ensuring full occupancy, maintaining compliance with LIHTC requirements, and delivering exceptional customer service to current and prospective residents. This role includes marketing efforts, application processing, income verification, renewals, and coordination with property management to maintain accurate records and meet occupancy goals. Ideal candidates have a strong understanding of tax credit housing, Fair Housing laws, and affordable housing compliance.

Essential Duties and Responsibilities:

• Manage wait list for Tax Credit for potential residents
• Coordinate on-site data collections and processing of resident information
• Schedule resident recertification interviews and follow through to completion
• Ensure proper calculation of income, assets, rent levels, etc
• Assist manager with accounts receivables and account payables
• Coordinate apartment inspections and create work request
• Assist residents with inquiries
• Maintain resident files in accordance with company policy & regulatory agency policy
• Assist office staff on other tasks, including collection of rents and social activities
• Assist with the several administrative and leasing tasks
• Perform other duties as assigned by management

Job Requirements:

• 2+ years of Property ManagementExperience
• 2 + years' experiencein Tax Credit (LIHTC) compliance, certification and recertification
• Certification to LIHTC or compliance, such as TCS or COS preferred.
• Excellent and premiere customer service orientation
• Be able to perform job duties with limited oversight in a fast-paced environment
• Excellent verbal and written communication skills
• Accounts receivable and collections experience
• 2 years recertification experience or professional certification such as Certified Occupancy Specialist and any of the industry LIHTC designations
• Attention to detail and ability to work independently on assignmentsProficient in Word, Excel, Outlook, One-Site Property Management Software and Internet

This role is non-exempt with a pay rate of $27.50an hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. You may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors. This non-exempt role will be eligible for overtime for all hours worked in excess of 40 per week. Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 3 weeks sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website. To learn more about our company go to: https://pratumco.com/

Pratum Companies is a growing company that is looking for talented professionals who want to be part of a strong team focused on providing superior management services to our residents and owners. If you share our desire to be the best for our residents and communities, then you belong with Us.

Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.