Leasing Agent

Spokane Rentals; Spokane (WA); On-site; USD 26,000 - 28,000; Full time

Job summary

Spokane Rentals is seeking a motivated Leasing Agent to present properties and lease to prospects. You will verify applications, manage data, and support the Community Manager with resident retention strategies.

Daily tasks include property walks, marketing implementation, rent processing, and ensuring a well-maintained product both inside and out. Strong customer service and organization are essential for success in this role.

Qualifications

• High school diploma or GED.
• Ability to read, write, speak and understand English.

Responsibilities

• Rent/Lease Apartments: Present property and amenities in a positive light to prospective tenants
• Determine needs of prospective customers
• Negotiate leasing terms and close deals
• Run and verify application data & inform applicants of results
• Record and update details of prospective residents into the database
• Conduct daily property walks
• Assist Community Manager in Resident Retention Strategies
• Implement leasing and marketing strategies
• Present a well-maintained quality product (interior & exterior)
• Inspect and document vacating units for condition
• Inspect and document vacant homes for rent readiness
• Inspect grounds, models, and community office daily
• Organize resident retention events
• Accept rent payments and deposits
• Address resident questions/concerns professionally
• All other tasks as assigned

Skills

Customer service

Communication

Sales/marketing

Organization

Time management

Microsoft Office

Attention to detail

Phone/face-to-face etiquette

Problem solving

Independent work

Education

High school diploma or GED

Tools

Database management

Computer skills

Job description

Description

Job Objective: The Leasing Agent’s goal is to scout potential prospects, present and lease properties to the prospects. Assist in ensuring a quality product is consistently being presented on all aspects of the property.

Compensation

$19 - $20 Per Hour + Leasing bonuses. DOE

Essential Job Functions

• Rent/Lease Apartments
  • Present property and amenities in a positive light to prospective tenants
  • Determine needs of prospective customers
  • Negotiate leasing terms and conditions and close deals
• Run and Verify application data (employment, rental) & informing applicants of results
• Recording and updating details of prospective residents into the database consistently and efficiently
• Conduct Daily property walks
• Assist Community Manager in Resident Retention Strategies
• Implement leasing and marketing strategies
• Assist in presenting a well-maintained quality product (both interior and exterior)
• Inspect and document vacating units for condition left by resident
• Inspect and document vacant homes for condition and to ensure they are rent ready per company standards
• Inspect grounds, models, and community office daily
• Organize resident retention functions including parties and newsletters
• Accept rent payments, deposits and other applicable monies
• Addressing resident questions/concerns professionally and efficiently
• All other tasks as assigned

Requirements

Skills

• HIGH attention to detail
• Excellent customer service skills (written and verbal)
• Leadership /Management skills
• Sales/marketing skills
• Advanced organizational/administrative (Meticulously organized)
• Time management skills
• Advanced computer skills (Microsoft Office, online advertising)
• Business mathematical skills (Add, subtract, multiply, and divide whole numbers, fractions, and decimals)
• Verbal and written communications skills
• Ability to independently and efficiently prioritize and re-prioritize throughout the day
• Comfortable and flexible with plans changing daily/hourly depending on business
• Strong memory for details that can be accurately recollected long after they were seen/read/spoken about
• Confident, accurate, and efficient computer skills
• Strong ability to clearly, concisely and accurately communicate with fellow employees and clients
• Resourceful and willing to use tools to problem solve prior to bringing it to the supervisor’s attention
• Self-starter that is confident and able to identify areas of needed improvement and do something about it without a prompting from superiors

Education

High school diploma or GED. Ability to read, write, speak and understand English.

Experience

Management and/or apartment leasing experience preferred (not required).

Equipment

Position requires individuals to furnish their own vehicle to pick up supplies and perform other duties as necessary.

Attendance/Schedule

Regular work schedule for this position will be 5 days (Typically Tuesday – Saturday) a week 8:00 AM to 5 PM (hours vary depend on the location). The individual must be punctual and accountable. This position requires ability to work any day of the week, any week of the year and to serve on call as necessary. The individual must attend all training classes and meetings as scheduled.

Work schedules are subject to change.