Leasing Agent

Harlan D Douglass Estate; Spokane (WA); On-site; USD 26,000 - 28,000; Full time

Job summary

Harlan D Douglass Estate in Spokane seeks a Leasing Agent to scout prospects, present properties, and lease apartments. You’ll verify applications, update resident records, and support the community manager in retention strategies while implementing marketing plans.

The role requires strong customer service, organizational skills, and dependable, on-site work with a vehicle to perform duties. Compensation includes hourly pay plus leasing bonuses.

Qualifications

• High school diploma or GED; fluent reading/writing in English.
• Experience in management and/or apartment leasing preferred.
• Own vehicle required to perform duties.
• Ability to read, write, speak and understand English.

Responsibilities

• Lease apartments and present properties to prospects.
• Verify application data and inform applicants of results.
• Maintain resident and prospect records in the database.
• Conduct daily property walks.
• Assist in resident retention strategies.
• Implement leasing and marketing strategies.
• Inspect vacating units and ensure rent readiness per company standards.
• Address resident questions professionally.
• Handle rent payments and deposits.
• Organize resident retention events and newsletters.

Skills

Attention to detail

Customer service

Leadership

Sales

Marketing

Organizational skills

Time management

Computer skills

Mathematical skills

Verbal communication

Written communication

Prioritization

Adaptability

Education

High school diploma or GED

Tools

Microsoft Office

Online advertising

Job description

Description

Job Objective: The Leasing Agent’s goal is to scout potential prospects, present and lease properties to the prospects. Assist in ensuring a quality product is consistently being presented on all aspects of the property.

Compensation: $19 - $20 Per Hour + Leasing bonuses. DOE

Essential Job Functions:

• Rent/Lease Apartments
  • Present property and amenities in a positive light to prospective tenants
  • Determine needs of prospective customers
  • Negotiate leasing terms and conditions and close deals
• Run and Verify application data (employment, rental) & informing applicants of results
• Recording and updating details of prospective residents into the database consistently and efficiently
• Conduct Daily property walks
• Assist Community Manager in Resident Retention Strategies
• Implement leasing and marketing strategies
• Assist in presenting a well‑maintained quality product (both interior and exterior)
• Inspect and document vacating units for condition left by resident
• Inspect and document vacant homes for condition and to ensure they are rent ready per company standards
• Inspect grounds, models, and community office daily
• Organize resident retention functions including parties and newsletters
• Accept rent payments, deposits and other applicable monies
• Addressing resident questions/concerns professionally and efficiently
• All other tasks as assigned

Requirements

Skills:

• HIGH attention to detail
• Excellent customer service skills (written and verbal)
• Leadership /Management skills
• Sales/marketing skills
• Advanced organizational/administrative (Meticulously organized)
• Time management skills
• Advanced computer skills (Microsoft Office, online advertising)
• Business mathematical skills (Add, subtract, multiply, and divide whole numbers, fractions, and decimals)
• Verbal and written communications skills
• Ability to independently and efficiently prioritize and re‑prioritize throughout the day
• Comfortable and flexible with plans changing daily/hourly depending on business
• Strong memory for details that can be accurately recollected long after they were seen/read/spoken about
• Confident, accurate, and efficient computer skills
• Strong ability to clearly, concisely and accurately communicate with fellow employees and clients
• Resourceful and willing to use tools to problem solve prior to bringing it to the supervisor’s attention
• Self‑starter that is confident and able to identify areas of needed improvement and do something about it without a prompting from superiors

Education: High school diploma or GED. Ability to read, write, speak and understand English.

Experience: Management and/or apartment leasing experience preferred (not required).

Equipment: Position requires individuals to furnish their own vehicle to pick up supplies and perform other duties as necessary.

Attendance/Schedule:

Regular work schedule for this position will be 5 days (Typically Tuesday – Saturday) a week 8:00 AM to 5 PM (hours vary depend on the location). The individual must be punctual and accountable. This position requires ability to work any day of the week, any week of the year and to serve on call as necessary. The individual must attend all training classes and meetings as scheduled.

Work schedules are subject to change.