Leasing Agent

Evolving Solution Services; Portland (OR); On-site; USD 38,000 - 44,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Bonuses

Onsite housing discount

Job summary

ADI Properties is seeking a Leasing Agent in Portland, OR to lease multi-family apartments and handle applicant communication. The role involves touring prospects, processing applications, and maintaining leasing records to support occupancy goals.

The candidate will back up the front desk, assist with office tasks, and contribute to resident relations while ensuring excellent service to owners and residents. A high school diploma and customer service experience are preferred.

Qualifications

• High School diploma or equivalent required.
• Prior leasing, property management, or customer service experience preferred.
• Knowledge of landlord/tenant laws, fair housing, and compliance practices preferred.

Responsibilities

• Greet and tour prospective residents; schedule tours and communicate leasing requirements.
• Prepare lease documents and move-in paperwork; process applications and guest cards.
• Provide backup front desk support; answer calls and route inquiries.
• Maintain resident records and weekly leasing activity reports; support property managers.

Skills

Verbal and written communication

Customer service

Multitasking

Problem solving

Conflict resolution

Education

High School diploma or equivalent

Tools

Microsoft Office 365

AppFolio

Tenant Tech

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Leasing Agent

FullTime Portland, OR, US

4 days ago Requisition ID: 1004

Salary Range: $17.00 To $20.00 Annually

General Position Summary

The Leasing Agent’s primary focus is leasing multi-family apartment homes. This position is responsible for leasing follow-up, applicant communication, guest cards, scheduling tours, and updating the property manager on vacant units.

The Leasing Agent also provides administrative support, backs up the front desk, and assists with office administrative tasks. This role is a key part of the resident experience and helps ensure that ADI Properties delivers excellent service to both owners and residents.

Primary Responsibilities

Leasing & Resident Relations

• Greet and tour prospective residents.
• Send rental applications, follow up with applicants, and complete guest cards.
• Schedule property tours and provide clear communication on property features and leasing requirements.
• Supporting occupancy and leasing goals for assigned properties.
• Preparing lease documents and move-in paperwork.
• Responding to leasing inquiries via phone, email, and online leads.
• Assisting applicants through the application process.
• Inspect and check vacant properties to ensure market readiness and curb appeal.

Front Desk & Communication

• Following up with prospective residents.
• Provide backup support to the front desk, including answering and routing phone calls.
• Maintain professional communication with prospective residents, current residents, owners, and vendors.
• Assist with general office work such as filing, scanning, and sorting documents.

Administrative Support

• Assist with marketing updates, including online listings and guest card traffic reporting.
• Maintain accurate communication logs and weekly leasing activity reports.
• Support property managers and home office staff with additional administrative tasks as requested.
• Maintaining prospect and resident records.

Additional Responsibilities

• Assist in light office or property errands (valid driver’s license and insurance required).
• Participate in occasional resident or community engagement activities.
• Conducting site walks and reporting lease violations, including balcony and exterior housekeeping violations
• Provide additional administrative support to Property Manager as needed.
• Assisting site managers with posting notices and resident correspondence as needed
• Other duties as assigned.

Skills and Qualifications

Technical Skills

• Proficiency with Microsoft Office 365, internet, and office equipment (printer, scanner, fax, etc.).
• Basic understanding of property management software (e.g., AppFolio, Tenant Tech) preferred.
• Ability to learn and navigate utility and vendor portals.

Soft Skills

• Strong verbal and written communication skills.
• Excellent customer service and interpersonal abilities.
• Ability to multitask, prioritize, and work independently in a fast-paced environment.
• Professional demeanor with strong conflict resolution and problem-solving skills.

Experience and Education

• High School diploma or equivalent required.
• Prior leasing, property management, or customer service experience preferred.
• Basic math and organizational skills.
• Knowledge of landlord/tenant laws, fair housing, and compliance practices preferred.
• Customer service or sales experience preferred.

Work Environment & Physical Demands

• Primarily office-based with periodic property inspections.
• Requires walking, standing, bending, and occasional lifting (up to 25 lbs).
• Regular use of phones, computers, and office equipment.
• Must be available for occasional evenings or weekends to accommodate tours or leasing deadlines.

Company Benefits

• Medical, dental, and vision insurance – Available on the 1 st of the following 30 days of continuous employment.
• Sick Leave – Begins accruing on your first day. Available for use on your 91 st day of continuous employment. You will accrue 1 hour for every 30-hours worked, up to a maximum of 48 hours.
• Vacation – Begins accruing on your first day; available for use after 180-days. You can accrue up to 80 hours in your first year.
• 401(k) Retirement Plan – You are eligible to participate on the 1 st of the month following 90-days of continuous employment. ADI matches 100% up to 3% contributed.
• Employee Assistance Program (EAP), available starting your first day of employment.
• Paid Holidays – Seven (7) paid holidays per year.

Additional Job Details

• Mileage Reimbursement for all business related travel.
• Position is eligible for bonuses!
• Optional onsite living with generous 20% discount for any size unit.

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Tuesday - Saturday, 9:00 am - 6:00 pm, with 1- hour meal period.