Leasing Agent

dP Management; North Platte (NE); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

DP Management LLC in North Platte, NE, seeks a Leasing Agent to assist prospective residents, showcase units, and facilitate a smooth leasing process across properties. The role rewards strong communication and a passion for excellent customer service.

The Leasing Agent will welcome visitors, coordinate move-ins/outs, and use marketing tools to grow business, aiming for 100% occupancy and strong tenant relationships.

Qualifications

• Experience with leasing and/or showing apartments strongly preferred.
• 1+ years of experience in customer service is required.
• 1+ years of experience in sales is preferred.
• Experience with Yardi Voyager is a plus.

Responsibilities

• Greet visitors and callers and guide them through the leasing process.
• Aim for 100% occupancy and high resident retention.
• Collect rent, issue notices, and coordinate move-ins/move-outs.
• Utilize marketing and social media to attract residents.
• Maintain professional appearance and courtesy at all times.
• Answer calls promptly and route to the Property Manager when needed.
• Coordinate maintenance requests and update residents accordingly.
• Inspect units to ensure market readiness and show apartments as needed.
• Assist prospects with applications and deposits following Fair Housing Act guidelines.
• Submit paperwork to Property Manager and keep prospects informed.

Skills

Customer service

Sales skills

Scheduling flexibility

Goal orientation

Relationship building

Communication skills

Outgoing personality

Problem solving

Time management

Teamwork

Honesty & punctuality

Policies & procedures

Tools

Yardi Voyager

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Leasing Agent

North Platte, NE, US

Salary Range: $20.00 To $22.00 Hourly

Company Overview

DP Management LLC is a commercial real estate firm based in Omaha, NE, dedicated to creating a workplace culture that feels like family. Our commitment to excellence and mutual support drives our success as we manage properties and foster lasting relationships with our team and clients.

Summary

We are seeking to add a motivated and customer-focused Leasing Agent to join our property management team in North Platte, NE. The Leasing Agent will be responsible for assisting prospective residents, showcasing available units, and ensuring a smooth leasing process between multiple properties. This role is ideal for someone with strong communication skills and a passion for delivering excellent customer service.

Job Duties

• Welcomes visitors by greeting them in person or on the telephone
• Focuses on leasing, resident retention, and 100% occupancy
• Collects rent from tenants, issues 7-day notices, and coordinates move-ins and move-outs
• Uses marketing and social media tools to build business
• Maintains a professional attitude and appearance at all times
• Maintains the phone systems by taking all calls within three rings.
• Responds to customers’ needs and informs maintenance or management of any tenant issues/repairs, while providing updates to the customer.
• Inspect units to make sure they are market ready
• Show apartments to prospects and tailor product knowledge according to the customers’ needs and by using suggestive selling
• Have prospects complete application and secure deposit in compliance with the Fair Housing Act
• Submit paperwork to Property Manager for approval and update prospects on the progress of their application
• Takes calls and messages for the Property Manager when directed
• Assists the Property Manager with filing needs
• Ensures office environment is clean and safe from workplace hazards

Skills

• Strong customer service and sales skills
• Flexibility with scheduling
• Goal-oriented
• Relationship building skills
• Excellent communication skills
• Outgoing personality
• Problem solving skills
• Time management skills and efficiency
• Teamwork skills
• Positive attitude
• Honest, dependable, punctual, and respectful
• Able to follow policies and procedures

Qualifications

• Experience with leasing and/or showing apartments strongly preferred
• 1+ years of experience in customer service is required
• 1+ years of experience in sales is preferred
• Experience with Yardi Voyager is a plus

• 401(k)
• 401(k) matching
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule

• 8-hour shift
• Day shift
• Tuesday to Saturday
  • Evenings at needed (Resident events)