Leasing & Resident Relations Specialist

Dp-Management-LL; North Platte (NE); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

DP Management LLC in North Platte, NE is seeking a Leasing Agent to join our property management team. You will assist prospective residents, showcase units, and ensure a smooth leasing process across multiple properties.

The role emphasizes strong communication, customer service, and the ability to drive occupancy. Prior leasing or sales exposure and familiarity with Yardi Voyager are preferred, with a flexible schedule including some evenings and weekends.

Qualifications

• Experience with leasing and/or showing apartments strongly preferred.
• 1+ years of experience in customer service is required.
• 1+ years of experience in sales is preferred.
• Experience with Yardi Voyager is a plus.

Responsibilities

• Welcomes visitors by greeting them in person or on the telephone.
• Focuses on leasing, resident retention, and 100% occupancy.
• Collects rent from tenants, issues 7-day notices, and coordinates move-ins and move-outs.
• Uses marketing and social media tools to build business.
• Maintains a professional attitude and appearance at all times.
• Maintains the phone systems by taking all calls within three rings.
• Responds to customers’ needs and informs maintenance or management of any tenant issues/repairs, while providing updates to the customer.
• Inspects units to make sure they are market ready.
• Show apartments to prospects and tailor product knowledge according to the customers’ needs and by using suggestive selling.
• Have prospects complete application and secure deposit in compliance with the Fair Housing Act.
• Submit paperwork to Property Manager for approval and update prospects on the progress of their application.
• Takes calls and messages for the Property Manager when directed.
• Assists the Property Manager with filing needs.
• Ensures office environment is clean and safe from workplace hazards.

Skills

Customer service

Flexible schedule

Goal oriented

Relationship building

Communication skills

Outgoing

Problem solving

Time management

Teamwork

Positive attitude

Honest

Punctual

Dependable

Respectful

Tools

Yardi Voyager

Job description

DP Management LLC in North Platte, NE is seeking a Leasing Agent to join our property management team. You will assist prospective residents, showcase units, and ensure a smooth leasing process across multiple properties.

The role emphasizes strong communication, customer service, and the ability to drive occupancy. Prior leasing or sales exposure and familiarity with Yardi Voyager are preferred, with a flexible schedule including some evenings and weekends.