Leasing Agent

Yugo; Memphis (TN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in student housing is seeking a Leasing Agent to join their vibrant team in Memphis. This dynamic role involves managing apartment rentals, conducting property tours, and ensuring positive resident relations. The ideal candidate will possess strong customer service and communication skills, with a background in property management or related fields. Join a passionate team dedicated to delivering exceptional living experiences and enjoy a competitive salary, generous benefits, and a supportive work environment. If you're ready to make a difference and thrive in a fast-paced setting, this opportunity is for you!

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401k with Employer Matching

Three Weeks PTO

Paid Wellness Time

Paid Volunteer Time

Parental Leave

Eleven Paid Holidays

Company Paid Life Insurance

Qualifications

• High school diploma or GED preferred; equivalent experience in rental operations is acceptable.
• Experience in property management or related fields is a plus.

Responsibilities

• Manage apartment rentals, oversee move-ins, and handle lease renewals.
• Conduct property tours and maintain quality relationships with residents.

Skills

Interpersonal Skills

Customer Service

Communication Skills

Property Management

Sales Skills

Education

High School Diploma or GED

Equivalent Experience in Residential Properties

Tools

Property Management Software

RealPage

Entrata

Job description

Overview

Yugo is the trusted name for student housing, globally! Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo, it's about people, planet, and passion and we are looking for #Futureshapers who want to positively influence and shape the lives of others!

We’re currently hiring for a Leasing Agent to join the team in Memphis, TN!

As the Leasing Agent, you will be a key player in our apartment community, reporting to the General Manager. You will handle all aspects of leasing and marketing while ensuring positive resident relations. Your role includes managing apartment rentals, overseeing move-ins and lease renewals, generating and handling leads, qualifying prospects, preparing lease documentation, and completing move-in procedures according to company policies.

Here at Yugo, we truly live our values! Do these sound like you?

• You are Bold, you are not afraid to challenge boundaries and try new things.
• You are Real, you take pride in what you do, and you own it.
• You are True, you are a force for good, you act responsibly towards others and the planet.
• You are Open, you are open-minded, open-hearted, and open to new ideas.

Responsibilities

Sound good so far? Here’s what you’ll need to thrive in this role!

• High school diploma, GED or equivalent, preferred. In lieu of degree, equivalent experience in residential properties, rental operations or related experience.
• Relevant experience working at a property, even better at a university/college.
• Property management software, RealPage, Entrata or like systems.
• Strong interpersonal and communication skills, including the ability to build and maintain quality relationships.
• Strong customer service skills, ability to manage difficult or emotional customer and staff situations, responds promptly to customer needs and quickly responds to resident requests.
• Carbon Literacy Certification or willingness to undertake training.

Reporting to the Leasing Manager, here’s what you’ll be doing!

• Greet prospective clients, conduct property tours, and use product knowledge to showcase features and benefits.
• Complete applications, secure deposits, and process lease paperwork for move-ins and move-outs.
• Handle phone calls and in-person inquiries, maintaining guest cards and following up with prospects.
• Prepare and submit applications for approval, ensure readiness of apartments for move-in, and orient new residents.
• Assist with lease renewals, accept rental payments, and support marketing and sales efforts.
• Support marketing and sales initiatives, maintain up-to-date market information, and participate in weekly leasing activity meetings.
• Update reports, monitor market conditions, and provide insights for community improvements.
• Manage service requests, plan resident functions, and maintain accurate commission records.
• Participate in outreach marketing, maintain community appearance, and enforce policies and procedures.
• Ensure compliance with Fair Housing laws and company policies, and contribute to a positive team environment.
• Ensure the office and model apartments are clean and open on schedule, communicate policy changes, and support the community team.
• Maintain flexibility with work schedule, including evenings and weekends, and perform additional tasks as needed.
• And so much more!

Qualifications

Here’s a snapshot of what we offer!

• Competitive salary of $17 - $19 / hour.
• Generous benefits package! Including health, dental and vision.
• Company paid STD, LTD and Life insurance.
• 401k + 4% employer matching.
• Three weeks of PTO.
• Paid wellness time.
• Paid volunteer time.
• Paid Yuday.
• Parental Leave.
• 11 paid Holidays.

The Yugo team is a force for good and our mission is to harness this passion to deliver an extraordinary living experience supporting the transition to and from student life! It’s a big job, but you will be part of a team of awesome Yugoers across the globe, who will support you to ensure we’re consistent in the service we provide to our students.

So, if you are currently looking for an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We can’t wait to meet you!

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