Leasing Agent

Blue Magma Residential; Houston (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Health insurance

Life insurance

Vision insurance

Dental insurance

Disability insurance

AD&D insurance

FSA/HSA

401(k)

Leadership development

Job summary

Blue Magma Residential is seeking a leasing professional to support the community by showing available apartments, processing leases and deposits, and supporting the property’s marketing plan. The role requires handling model units, staying informed on current rates, and maintaining attractive curb appeal.

Essential duties include conducting weekly outreach marketing, keeping accurate resident and property files, and assisting the Community Manager with collections and tenant inquiries in a

Qualifications

• Minimum 1 year in the apartment industry.
• Customer service experience strongly preferred.
• Working knowledge of Microsoft Office, the Internet, and ResMan software.

Responsibilities

• Completes lease forms and collects rental deposits.
• Shows model and target apartments; maintains clean offices and curb appeal.
• Knowledge of lease terms, policies, and current rental rates.
• Conducts weekly outreach marketing to attract residents.
• Maintains resident and property files; handles requests and complaints.
• Assists in delinquent rent collections.

Skills

Customer service

Showing apartments

Sales techniques

Tools

ResMan

Microsoft Office

Job description

Under the overall direction of the Community Manager shows and leases apartments to prospective residents and supports property's marketing plan as directed by the Community Manager.

Total Rewards

Generous benefits package, including:

• Paid Time Off
• Health, life, vision, dental, disability, and AD&D insurance
• Flexible Spending Accounts/Health Savings Accounts
• 401(k)
• Leadership and professional development opportunities

Job Functions, Unique Duties and Responsibilities:

Essential Functions include but not limited to the following. Other duties may be assigned based on company needs.

• Completes lease form or agreement and collects rental deposit.
• Responsible for ensuring the “model” apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the “curb appeal” of the property.
• Thorough knowledge of lease terms, specifications and all community policies.
• Knowledgeable of required telephone and sales techniques.
• Fully informed of current rental rates, sizes, locations and all amenities of property.
• Maintain contact with all apartment locator services and local businesses to provide informational material.
• Responsible for “shopping” competitive properties.
• Develop full knowledge of application information required, screening processes and policies regarding rentals.
• Responsible to conduct out-reach marketing at least once per week.
• Develop and maintain an on-going resident retention program under direction of Community Manager.
• Responsible for proper maintenance of all resident and property files.
• Efficient and timely processing of all required administrative forms, reports and related information.
• Courteous, efficient handling of resident requests and complaints.
• Responsible for maintaining a professional appearance and attitude at all times.
• Responsible for assisting Assistant Manager in collection of delinquent rents.

Job Qualifications:

• Minimum 1 years working in the apartment industry. Prior Customer Service experience strongly preferred.
• Must have working knowledge of Microsoft Office, the Internet, and Resman management software.

Physical Requirements and Working Conditions:

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, walk, sit, and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds.