Leasing Agent

Blue Magma Residential; Atlanta (GA); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Vision Insurance

Dental Insurance

Disability Insurance

AD&D Insurance

401(k)

Leadership and development

Job summary

Blue Magma Residential seeks a leasing professional to show apartments, lease properties, and support marketing efforts. You will ensure model units are ready, stay informed on rates, sizes, and amenities, and maintain relationships with locator services.

The role emphasizes strong customer service, sales technique use, and accurate handling of documents, with weekly outreach and resident-retention efforts under the Community Manager.

Qualifications

• Minimum 1 year working in the apartment industry.
• Prior customer service experience strongly preferred.
• Proficient with Microsoft Office, Internet and ResMan software.

Responsibilities

• Prepare lease forms and collect rental deposits.
• Ensure model and target apartments are ready for show.
• Maintain clean and orderly work areas and offices.
• Know lease terms, specs and community policies.
• Use telephone and sales techniques effectively.
• Know current rental rates, sizes, locations and amenities.
• Maintain contact with locator services and local businesses.
• Research competitive properties for market awareness.
• Learn application info, screening processes and policies.
• Conduct weekly outreach marketing activities.
• Develop and maintain resident retention programs.
• Maintain resident and property files accurately.
• Process admin forms and related reports efficiently.
• Provide courteous handling of resident requests and complaints.
• Maintain professional appearance and attitude at all times.
• Assist Manager in collecting delinquent rents.

Skills

Customer service

Sales techniques

Tools

Microsoft Office

ResMan

Job description

Under the overall direction of the Community Manager shows and leases apartments to prospective residents and supports property's marketing plan as directed by the Community Manager.

Total Rewards

Generous benefits package, including:

• Paid Time Off
• Health, life, vision, dental, disability, and AD&D insurance
• Flexible Spending Accounts/Health Savings Accounts
• 401(k)
• Leadership and professional development opportunities

Job Functions, Unique Duties and Responsibilities:

Essential Functions include but not limited to the following. Other duties may be assigned based on company needs.

• Completes lease form or agreement and collects rental deposit.
• Responsible for ensuring the “model” apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the “curb appeal” of the property.
• Thorough knowledge of lease terms, specifications and all community policies.
• Knowledgeable of required telephone and sales techniques.
• Fully informed of current rental rates, sizes, locations and all amenities of property.
• Maintain contact with all apartment locator services and local businesses to provide informational material.
• Responsible for “shopping” competitive properties.
• Develop full knowledge of application information required, screening processes and policies regarding rentals.
• Responsible to conduct out-reach marketing at least once per week.
• Develop and maintain an on-going resident retention program under direction of Community Manager.
• Responsible for proper maintenance of all resident and property files.
• Efficient and timely processing of all required administrative forms, reports and related information.
• Courteous, efficient handling of resident requests and complaints.
• Responsible for maintaining a professional appearance and attitude at all times.
• Responsible for assisting Assistant Manager in collection of delinquent rents.

Job Qualifications:

• Minimum 1 years working in the apartment industry. Prior Customer Service experience strongly preferred.
• Must have working knowledge of Microsoft Office, the Internet, and Resman management software.

Physical Requirements and Working Conditions:

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, walk, sit, and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds.