Leasing Agent

CYM Living; Fort Wayne (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

401(k) with Generous Company Match

Paid Time Off (PTO) and Paid Holidays

Flexible Spending and Health Savings

Job summary

CYM Living is seeking a Leasing Agent in Fort Wayne, IN to assist prospective residents through the leasing process and deliver exceptional customer service. You will conduct property tours, coordinate showings, and help with applications while meeting monthly leasing targets.

The role requires the ability to travel between buildings, reliable transportation, and flexibility to work weekends or outside standard hours.

Qualifications

• Experience in leasing or customer service preferred.
• Familiarity with Yardi or AppFolio property management software is a plus.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Flexibility to work weekends and outside traditional business hours.
• Must have reliable transportation and be able to drive between properties.

Responsibilities

• Greet and assist prospective residents with property information.
• Conduct property tours and show units to prospective tenants.
• Coordinate and conduct unit showings.
• Assist with the application process and paperwork.
• Meet and exceed monthly leasing targets.
• Navigate Yardi/AppFolio software to manage listings and inquiries.

Skills

Interpersonal skills

Communication

Time management

Self-motivation

Teamwork

Tools

Yardi

AppFolio

Job description

Overview:

CYM Living - Where caring meets innovation. We are a national real estate firm with corporate headquarters in Chicago, IL, and just outside of New York City. Our mission is to provide our residents with an exceptional living experience, nurture a culture of community, and empower growth from within. As a vertically integrated firm, we lead with operations by taking a hands-on approach to real estate investment and property management. We accomplish our mission by incorporating data and technology with hyperlocal customer service to all units.

Position Summary:

We are seeking a dedicated Leasing Agent to join our team. The ideal candidate will be responsible for assisting potential residents with the leasing process, providing exceptional customer service, and maintaining a welcoming environment for all.

Key Responsibilities:

• Greet and assist prospective residents, providing detailed information about available properties.
• Conduct property tours and highlight features that meet residents' needs.
• Schedule, coordinate, and conduct unit showings with prospective tenants.
• Assist with the application process, including collecting necessary documentation and ensuring all paperwork is completed accurately.
• Meet and exceed monthly leasing targets.
• Work flexible hours as needed to show units.
• Navigate, update, and work effectively in Yardi/AppFolio software environment.
• Foster positive relationships with current residents to enhance community engagement and retention.
• Handle inquiries via phone, email, and in-person, ensuring prompt and courteous responses.
• Perform any additional projects or duties as requested.
• Willingness to travel between buildings as needed (must have reliable transportation).

• Previous experience in leasing, customer service, or a related field preferred.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Excellent time management and organizational skills.
• Ability to meet and exceed monthly leasing targets.
• Familiarity with Yardi or AppFolio property management software is a plus.
• Flexibility to work weekends and outside of traditional business hours.
• Must have reliable transportation and be able to drive between properties as needed.

We offer our full-time employees a comprehensive benefits package that includes:

• Medical, Dental, and Vision Coverage
• Flexible Spending and Health Savings Accounts
• Short-Term Disability and Supplemental Life Insurance
• Employee Assistance Program
• Fitness and Well-Being Program
• Company-Paid Life Insurance and Long-Term Disability
• 401(k) with Generous Company Match
• Paid Time Off (PTO), Paid Sick Time, and Paid Holidays

CYM Living is an equal opportunity employer.