Leasing Agent

CYM Living; St. Louis (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary commensurate with |

Job summary

CYM Living is seeking a dedicated Leasing Agent to assist potential residents through the leasing process, conduct property tours, and deliver exceptional customer service in a welcoming environment. You will help applicants gather documents and guide them from first contact to signed lease.

This role emphasizes strong communication, teamwork, and attention to detail. Experience in leasing or customer service is preferred, and familiarity with property management software is a plus.

Qualifications

• Previous experience in leasing or customer service preferred.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Detail-oriented with a commitment to providing exceptional service.
• Familiarity with property management software is a plus.

Responsibilities

• Greet and assist prospective residents, providing detailed information about available properties.
• Conduct property tours and highlight features that meet residents' needs.
• Assist with the application process, including collecting necessary documentation and ensuring all paperwork is completed accurately.
• Maintain knowledge of local rental market trends and property features to provide informed recommendations.
• Foster positive relationships with current residents to enhance community engagement and retention.
• Handle inquiries via phone, email, and in-person, ensuring prompt and courteous responses.

Skills

Customer service

Communication

Teamwork

Attention to detail

Tools

Property management software

Job description

Overview

CYM Living - Where caring meets innovation. We are a national real estate firm with corporate headquarters in Chicago, IL, Indianapolis, IN, and just outside of New York City. Our mission is to provide our residents with an exceptional living experience, nurture a culture of community, and empower growth from within. As a vertically integrated firm, we lead with operations by taking a hands‑on approach to real estate investment and property management. We accomplish our mission by incorporating data and technology with hyperlocal customer service to all units.

Position Summary

We are seeking a dedicated Leasing Agent to join our team. The ideal candidate will be responsible for assisting potential residents with the leasing process, providing exceptional customer service, and maintaining a welcoming environment for all.

Key Responsibilities

• Greet and assist prospective residents, providing detailed information about available properties
• Conduct property tours and highlight features that meet residents' needs
• Assist with the application process, including collecting necessary documentation and ensuring all paperwork is completed accurately
• Maintain knowledge of local rental market trends and property features to provide informed recommendations
• Foster positive relationships with current residents to enhance community engagement and retention
• Handle inquiries via phone, email, and in-person, ensuring prompt and courteous responses

Requirements

• Previous experience in leasing, customer service, or a related field preferred
• Strong interpersonal and communication skills
• Ability to work independently and as part of a team
• Detail-oriented with a commitment to providing exceptional service
• Familiarity with property management software is a plus

Benefits

• Competitive salary commensurate with experience
• Comprehensive health, dental, and vision insurance plans
• Retirement savings plan with employer match
• Paid time off and holidays
• Professional development opportunities and ongoing training

CYM Living is an equal opportunity employer.