Leasing Agent

5305-Marquis-Inc; Eagle Ford (TX); In loco; USD 25.000 - 28.000; Tempo pieno

Descrizione del lavoro

5305-Marquis-Inc is seeking a Leasing Agent for a full-time on-site role in Dallas, TX. The position supports the property management team, handling leasing activities, resident relations, and program compliance.

A background in multi-family management and knowledge of housing programs are preferred. Responsibilities include greeting prospects, processing applications, coordinating with vendors, and using property management software to generate reports and maintain records.

Competenze

• Knowledge and 1 to 2 years of experience in multi-family property management (preferably Project Base Section 8).
• Ability to clearly and effectively communicate both verbally and in writing.
• Have a positive attitude and keep a solution-based and customer-focused mindset at all times.
• Proven employment history of property management, sales, marketing and customer service background sufficient to manage the day-to-day operations, preferred.
• Maintain high legal/ethical standards in all work-related decisions.
• Take pride in quality of work and attention to detail.
• Professional in-person and phone presence and etiquette.
• Capacity to work with little supervision using effective time management and organizational skills.
• Complete tasks and projects within deadlines.
• Partner with team to resolve issues and highlight opportunities.

Mansioni

• Welcomes and shows prospective residents the property utilizing Company leasing techniques and expectations.
• Demonstrates leasing techniques to the leasing office team and communicates expectations.
• Answers incoming phone calls professionally and handle accordingly, whether caller is a prospective resident, resident, internal team member, or vendor.
• Knowledge and ability to process program applications from waitlist to move-in.
• Ensure office is opened on schedule and that office, and model apartments are maintained in a clean condition.
• Host/Attend regular community team meetings to communicate goals and progress toward goals.

Conoscenze

Customer service

Communication

Time management

Teamwork

Attention to detail

Formazione

NALP preferred

Fair Housing/LIHTC training preferred

UPCS/REAC inspections preferred

EIV system preferred

Strumenti

OneSite

EIV

TRACS

Microsoft Office (Word/Excel/PowerPoint)

Descrizione del lavoro

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Leasing Agent

Colonia Tepeyac Full Time Dallas, TX, US

Salary Range: $18.00 To $20.00 Hourly

SUMMARY:Assisting the manager in coordinating people, activities and available resources in order to maximize the successful operation of the property. Assist the manager in ensuring the operations of the property complies with the policies and procedures, Fair Housing and other applicable laws and regulations governing our operations.

DUTIES,SKILLSANDRESPONSIBILITIES:

• WelcomesandshowsprospectiveresidentsthepropertyutilizingCompanyleasingtechniques and expectations.
• Demonstratesleasingtechniquestotheleasingofficeteamandcommunicatesexpectations.
• Answers incoming phone calls professionally and handle accordingly, whether the caller is a prospective resident, a resident, an internal Company team member, or a vendor.
• Knowledgeandabilitytoprocessprogramapplicationsfromwaitlisttomovein.
• Ability to complete all application/recertification processes required through program requirements applicable to the property .
• Ensuresofficeisopenedonscheduleandthatoffice,andmodelapartmentsare maintained in a clean condition.
• Host/Attend regular community team meetings to communicate goals, progress toward goals and expectations and identifies actions to achieve objectives.
• Assist staff in all core business processes, including leasing, resident relations, marketing, maintenance, adhering to city and/or affordable program requirements, accounts receivable, vendor relations.
• Accurateandon-timesubmissionofallreports.
• Adheretoallfederal,stateandlocalemploymentlawaswellasandallprocesses, policies and procedures.
• EnsurecompliancewithallAffordableProgramsregulationsand/orotherfederal, state and local requirements applicable to property.
• StrongskillsinOneSite,EIVandTRACSprogramareessential.
• Maintainproperrecordsforallapplicableprogramstosite.
• Mustbeabletoread,writeandcommunicateeffectively.
• Abilitytointeractprofessionallywithresidents,vendors,contractorsandclients.
• Mathematicalskillsarerequired.
• Proficiency in using property management software(s) used by the Company, as well as Microsoft Office (Word, Excel and PowerPoint) in order to complete requiredreports and employment documents.
• Must have basic knowledge of Fair Housing Laws, OSHA Requirements, EEOC Laws, and Local, City and State Ordinances.
• Performslighthousekeepingasnecessary.
• Physically walks and inspects property as required by city and or affordable program regulations and/or requirement.
• Completemarketsurveystoassistwithstrategicplanning.
• Attend on-site safety meetings to discuss relevant policies and procedures and other relevant safety topics.
• Maintainrequiredlogs.
• Adheretopolicyandprocedurechanges.
• Identifies existing and potential barriers to the successful accomplishment of property and share with supervisor.
• Takesahands-onapproachtoanynecessarydutiestoensurethejobiscompleted.
• Strivestomeetresidentneedsandcreatewin/winsituations.
• Follows through on resident problems to satisfactory resolution and communicate problems to supervisor.
• Maintains an awareness of training resources available and adhere to training requirements.
• Upholdshighstandardsofhonestyforselfandteammembers.
• Maintains relationships with residents, associates and vendors on a professional level at all times.
• Performsotherrelateddutiesasassignedbymanagement.

QUALIFICATIONS:

• Knowledge and 1 to 2 years of experience in multi-family property management (preferably Project Base Section 8).
• Abilitytoclearlyandeffectivelycommunicatebothverballyandinwriting.
• Have a positive attitude and keep a solution-based and customer-focused mindset at all times.
• Proven employment history of property management, sales, marketing and customer service background sufficient to manage the day-to-day operations, preferred.
• Maintainhighlegal/ethicalstandardsinallwork-relateddecisions.
• Takeprideinqualityofworkandattentiontodetail.
• Professionalin-personandphonepresenceandetiquette.
• Capacity to work with little supervision using effective time management and organizational skills.
• Completetasksandprojectswithindeadlines.
• Partnerwithteamtoresolveissuesandhighlightopportunities.
• Capable of working in a team environment and maintaining effective and respectful working relationships with fellow employees, suppliers, and vendors.
• May be required to assist in special projects or activities designated by company. This may include due diligence, property acquisition/disposition, serving on or participating in company sponsored or sanctioned committees, organizations, functions, etc.
• Follow the Company’s confidentiality policy and ensure that the operations, activities and business affairs of the Company and clients are kept confidential.

DEGREES/CERTIFICATIONS/ASSOCATIONMEMBERSHIPS/TRAINING:

• NationalApartmentLeasingProfessional(NALP)preferred.
• FairHousingTrainingandLIHTCtrainingpreferred
• UniformPhysicalConditionStandards(UPCS)/REACInspectionpreferred.
• ElectronicIncomeVerification(EIV)systempreferred.
• KnowledgeofHUDSubsidyPrograms.

OTHERASPECTS:

• Musthaveflexibilitytoworkatotherproperties,asrequiredbymanagementteam.
• Function as a member of the Property Emergency Team to assist with hazardous weather problems, fires, floods, freezes, etc.
• Follow the Company’s confidentiality policy and ensure that the operations, activities and business affairs of the Company and clients are kept confidential. You are expected to respect and maintain the confidentiality of medical information of other employees.
• Adheretothehighestlegalandethicalstandards/practices.
• PracticepropersafetytechniquesinaccordancewiththeCompanyandCommunity procedures.
• Ensure accuracy of time clock punches and approve timecard at the end of each pay period.
• May be required to assist in special projects or activities designated by company. This may include due diligence, property acquisition/disposition, serving on or participating in company sponsored or sanctioned committees, organizations, functions, etc.

PHYSICALDEMANDSANDWORKENVIRONMENT:

• Walk, site, use hands, talk and hear. The employee is occasionally required to reach with hands and arms and stoop, kneel, or crouch. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus and be able to view computer screens, mobile devices and other electronic equipment for extended period of time where visual strain may result.
• Must be able to physically access all exterior and interior parts of the property, including common areas and amenities.
• Must be able to push, pull, lift, carry or maneuver weights up to twenty (20) pounds independently.
• Travel within and outside of assigned geographical area. Will be required to conduct and attend training programs, business meetings, etc. May require airline travel, out of town and/or overnight trips.
• Must have reliable transportation.
• Will be periodically called upon to work outside of normal working hours including but not limited to every weekend and holidays.
• Must handle stressful, urgent, novel and diverse work problems on a daily basis. Emotional stability and personal maturity are important attributes in this position.
• The noise level in the work environment is usually moderate.
• Will have frequent exposure to outdoor environment where temperature, weather (heat, cold, damp, rain, etc.) odors and/or landscape may be unpleasant and/or hazardous when touring and/or walking the community.